Customer Service Representative
Ideas Private Limited
Date: 2 days ago
City: Karachi
Contract type: Full time
TitleCustomer Service RepresentativeApply beforeDec 07, 2024CityKarachiResponsibilities
Responsibilities
Responsibilities
- Provide outstanding customer service using different tools and platforms.
- Manage and drive sales, identifying opportunities to meet and exceed targets.
- Handle customer inquiries and concerns through various communication channels (calls, emails, chat, etc.).
- Collaborate with teams to enhance customer satisfaction and improve processes.
- Should at least have a bachelors degree
- Tech-savvy: Proficient with modern tools and platforms for efficient communication and operations.
- Strong verbal and written communication skills: Exceptional ability to engage, convince, and resolve.
- Sales-focused mindset: Skilled in identifying opportunities and closing deals.
- Problem-solver with a passion for customer satisfaction.
- Must be able to adapt in fast paced environment Benefits
- Provident Fund
- Sick Leaves
- Casual Leaves
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