Customer Service Representative

Base Camp Data Solutions


Date: 16 hours ago
City: Hyderabad
Contract type: Full time
  • Maintaining a positive, empathetic, and professional attitude toward customers.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Benefits

  • Medical Insurance
  • Paid Leaves
  • Quarterly Bonuses
  • Opportunity to work with a team of talented individuals.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Lead II - Enterprise Solutions-Sr SFDC Lead

UST Global, Hyderabad
1 week ago
7 - 9 Years 1 Opening Hyderabad Role description Role Proficiency: Independently analyse and develop applications in assigned area of responsibility on ERP/CRM systems. Design solutions under the supervision of an Architect along with managing a team Outcomes: Develop technical documents such as Functional Design Specifications Deployment documentation Perform design document reviews peer code reviews and suggest code improvements A...

Sr Software Engineer - (React Js, Redux, UI)

Blue Yonder, Hyderabad
1 week ago
Scope: Core responsibilities include development of front-end web pages using React JS and backend development using Java and Spring Boot framework. Our current technical environment: Software: React, TypeScript, UI, Java Script, HTML, CSS, Angular Frameworks/Others: RDBMS, Material UI, GIT What you’ll do: Development using React JS Develops and executes Unit Tests Follows standard processes and procedures Identifies and resolves software...

Staff Operational Excellence Engineer

Blue Yonder, Hyderabad
2 weeks ago
Overview: Seeking an experienced and highly skilled Lead Operational Excellence Engineer to join our team as we transform the world through our industry-leading cloud-based supply chain solutions. Operational Excellence is about improving our resilience and reliability of our cloud platform, ensuring our customers have the best possible experience and that the service is always up to meet their needs. Scope:...