Customer Service Representative

Dynamic Solutions

Date: 4 hours ago

City: Lahore

Contract type: Full time

Company Description

Dynamic Solutions is a leading provider of business process outsourcing (BPO) services, innovative software development, and comprehensive customer support solutions. With our expertise, businesses can streamline operations, enhance their digital presence, and deliver exceptional customer experiences to attract and retain loyal customers.

Role Description

This is a full-time on-site Customer Service Representative role located in Lahore. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, delivering excellent customer service, and enhancing the overall customer experience on a daily basis.

Qualifications

Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service experience
Customer Experience enhancement skills
Strong communication and interpersonal skills
Ability to handle challenging customer situations with empathy
Knowledge of CRM systems is a plus
High school diploma or equivalent required

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