Customer Services Consultant (L2)
Contour Software
Date: 6 hours ago
City: Lahore
Contract type: Full time

About Contour
Contour Software
has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! About Contour Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of marketleading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, longterm careers What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! The Division Dealer Information Systems Corporation is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one fullservice company Division Profile: https://www.discorp.com/ Position: The ideal candidate should be passionate, highly organized, and possess excellent verbal and written communication skills. This role is perfect for a team player who thrives in a fast-paced environment and is eager to contribute to providing professional and positive user experience As a, you will be responsible for delivering technical support and training to customers, helping resolve various technical issues, and ensuring high levels of customer satisfaction. This role will involve troubleshooting networking and DIS applications to improve productivity and reduce downtime. You will be an essential part of the global team and work as an extension of the DIS team from our Lahore office We are seeking a dedicated Enterprise Software Support/Customer Support professional. This role involves working as the customer’s advocate while providing customer support, via phone, email, and chat with Customers. The Support Specialist II directly impacts DIS customer’s ability to successfully utilize applications at all phases of the customer’s lifecycle. Support Specialist II minimizes DIS risk when recommending or resolving data damage or system bugs Exciting Benefits we offer:
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! About Contour Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of marketleading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, longterm careers What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! The Division Dealer Information Systems Corporation is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one fullservice company Division Profile: https://www.discorp.com/ Position: The ideal candidate should be passionate, highly organized, and possess excellent verbal and written communication skills. This role is perfect for a team player who thrives in a fast-paced environment and is eager to contribute to providing professional and positive user experience As a, you will be responsible for delivering technical support and training to customers, helping resolve various technical issues, and ensuring high levels of customer satisfaction. This role will involve troubleshooting networking and DIS applications to improve productivity and reduce downtime. You will be an essential part of the global team and work as an extension of the DIS team from our Lahore office We are seeking a dedicated Enterprise Software Support/Customer Support professional. This role involves working as the customer’s advocate while providing customer support, via phone, email, and chat with Customers. The Support Specialist II directly impacts DIS customer’s ability to successfully utilize applications at all phases of the customer’s lifecycle. Support Specialist II minimizes DIS risk when recommending or resolving data damage or system bugs Exciting Benefits we offer:
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Account Manager
Ecolab Inc.,
Lahore
1 week ago
As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.
Nalco Water, an Ecolab Company, seeks an Account Manager to join its industry leading sales team. You’ll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative...

Learning and Development Manager
Software Finder Careers,
Lahore
1 week ago
Job Location: Onsite, Lahore About Software Finder: Software Finder is a dynamic technology company dedicated to helping businesses discover and implement cutting-edge software solutions. We are committed to innovation, continuous learning, and professional growth for our team members. Position Overview: We are seeking a passionate and strategic Manager of Learning & Development to support our organization's talent development initiatives. The ideal candidate will play...

Upwork Bidder Specialist
Mountainise Inc,
Lahore
1 week ago
Full TimeLahore - PakistanPosted 3 hours agoAbout The JobType: Full-timeCompensation: Base Salary + Attractive Commission on Closed ProjectsReporting to: Sales/BD LeadRole SummaryWe’re looking for a proven Upwork Bidder with 2+ years of hands-on experience. You’ll drive consistent, high-quality proposal submissions and convert opportunities into closed projects. This role covers the full cycle from identifying leads and writing proposals to coordinating...
