Customer Suooprt / Sales Agent

Info Resume Edge - GCC


Date: 1 week ago
City: Remote
Contract type: Full time
Remote
We are looking for a motivated and customer-oriented individual to join our team as a Customer Support / Sales Agent. In this dual-role position, you will be responsible for providing exceptional customer service, resolving client issues, and identifying sales opportunities to promote our products or services.

Key Responsibilities:

Customer Support:

  • Respond to customer inquiries via phone, email, live chat, or social media.
  • Resolve customer complaints and issues efficiently and professionally.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Follow up with customers to ensure satisfaction and resolution of issues.
  • Document customer interactions and transactions in the CRM system.


Sales:

  • Identify and act on sales opportunities during customer interactions.
  • Promote and upsell products/services based on customer needs.
  • Achieve monthly and quarterly sales targets.
  • Follow up with leads and prospects to close deals.
  • Provide accurate information on pricing, terms, and product availability.


Requirements:

  • High school diploma or equivalent; a degree in business or related field is a plus.
  • Proven experience in customer service, sales, or a similar role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Proficiency in using CRM systems and Microsoft Office tools.


Preferred Qualifications:

  • Experience in [industry-specific, e.g., e-commerce, telecommunications, SaaS, etc.].
  • Bilingual or multilingual skills are a plus.
  • Familiarity with sales metrics and KPIs.


What We Offer:

  • Competitive salary and performance-based incentives.
  • Training and development opportunities.
  • Friendly and supportive team environment.
  • [Additional benefits like health insurance, paid time off, etc.]

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Billing Specialist

Motive, Remote
3 days ago
Who We AreMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control,...

Global Finance Director, Trilogy (Remote) - $400,000/year USD

Trilogy, Remote
6 days ago
You’ve mastered finance at scale. You’ve led audits, wrestled with ERPs, and turned chaos into compliance. Now imagine using that expertise to build a finance system so powerful, it can run — and grow — a billion-dollar education empire without you.This is not your average finance gig. At Trilogy, we’re revolutionizing education through a portfolio of schools, EdTech, and breakthrough...

Compliance Analyst

LeadingEdge HR Solutions, Remote
2 weeks ago
Job DescriptionPosition: Compliance Analyst Job Type: (Entry-Level, Remote Pakistan Based) Experience: 0- 6 months (Fresher can also apply)Salary: 150k aboveImmediate Joining SummaryOur client is hiring a Compliance Analyst (Entry-Level, Remote Pakistan - Based. The ideal candidate is a graduate of IBA or LUMS, eager to learn and start a career in AML/CFT compliance. This role offers in-depth training, client exposure...