Customer Support Agent
TalentPop App
Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote
About Us
At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home.
What You’ll Do
If you're passionate about making someone’s day better and want to be part of a supportive, remote-first team, we’d love to hear from you. Apply now and let’s grow together!
At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home.
What You’ll Do
- Connect with customers via chat, email, or phone to answer questions and resolve issues
- Assist with everything from product inquiries to order tracking and returns
- Deliver kind, clear, and helpful responses that leave a positive impression
- Stay up-to-date with product knowledge and support practices to consistently offer high-quality service
- Competitive pay with annual performance-based increases
- Paid time off so you can take care of yourself
- Comprehensive health stipend
- Holiday bonuses to show appreciation for your hard work
- A fully remote work setup — no commuting, ever
- Opportunities for growth and advancement as we continue to expand
- Excellent English communication skills (both written and spoken)
- At least 1 year of customer service experience (especially in e-commerce or remote support)
- Experience with platforms like Zendesk, Gorgias, or Shopify (or a fast learner!)
- Patient, empathetic, and responsible problem-solver
- Enjoys being part of a team and takes pride in a job well done
- Your own computer or laptop (i5 processor or equivalent preferred)
- A reliable internet connection (minimum of 15 Mbps upload/download speed)
If you're passionate about making someone’s day better and want to be part of a supportive, remote-first team, we’d love to hear from you. Apply now and let’s grow together!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Remote Software Engineering Manager
DigitalTolk,
Remote
1 week ago
DigitalTolk is an organization and company that works to make an impact. Our purpose is to give a voice to those who don’t speak the local language; we arrange translators so that patients can get medical treatments in their new country and communicate with doctors. We arrange translators for crime victims so that they can get justice. Our job is...
Data Tagging Specialist
Ryz Labs,
Remote
1 week ago
We are seeking a Data Tagging Specialist to join our AI team. As a Data Tagging Specialist, you will play a crucial role in preparing data for machine learning models by accurately tagging and categorizing data points.Key Responsibilities: Review and categorize data to ensure accuracy and consistency Collaborate with data scientists and machine learning engineers to understand tagging requirements Verify...
AI Content Editor, IgniteTech (Remote) - $60,000/year USD
Trilogy,
Remote
1 week ago
You obsess over clarity, precision, and systems that scale. You're the type who can't unsee inconsistencies, who gets frustrated when tools waste your time, and who sees generative AI not as a novelty but as a force multiplier. You understand how to coax better outputs from ChatGPT or Claude. Now, we want you to weaponize that skill at scale.We're reinventing...
