Customer Support Engineer

Job Description

This is a staff position within the Customer Support Group responsible for ensuring continuity of systems and services for clients by providing technical support and installation services at customer sites.

Skills

Electrical Repairs - Computer Network Operations - Customer Service Operations - Cable Management

Job Details

Industry: Information Technology

Functional Area: Client Services & Customer Support

Total Positions: 3 Posts

Job Type: Full Time/Permanent

Department: Customer Support

Job Location: Karachi

Minimum Education: Diploma (DAE)

Career Level: Experienced Professional

Minimum Experience: 2 Years (Electronic Equipment, Computers, Cabling and Networking)

Job Type: Full-time

Pay: Rs28,000.00 - Rs30,000.00 per month

Work Location: In person

Requirements

Essential Functions:

• Applicant must be experienced in electrical, electronics, cabling and installation work.
• Assure continuity of the systems at customer sites.
• Install our software and hardware products at customer sites.
• Resolve issues in products at customer sites.
• Be well organized and pay close attention to detail.
• Stay abreast of the latest products through company trainings.
• Ability to work without supervision.
• Meet expectations for attendance and punctuality.
• Work after office hours when required.
• Travel to other cities for work.
• Persons with own motorcycles will be preferred.
  
  

Benefits

Package: Depending on Qualification & Experience

Following Benefits Are Offered Other Than Salary

• Provident Fund.
• Medical Coverage.
• Life & Disability Coverage.
• Meals when working over time, outstation or on holidays.
• Outstation Allowance.
• Overnight Allowance.
• Travel Reimbursements.
• Fuel Allowance.
• Mobile Allowance.