Customer Support Engineer

S-Tech


Date: 3 weeks ago
City: Rawalpindi
Contract type: Full time
Job Description

This is a staff position within the Customer Support Group responsible for ensuring continuity of systems and services for clients by providing technical support and installation services at customer sites.

Skills

Electrical Repairs - Computer Network Operations - Customer Service Operations - Cable Management

Job Details

Industry: Information Technology

Functional Area: Client Services & Customer Support

Total Positions: 3 Posts

Job Type: Full Time/Permanent

Department: Customer Support

Job Location: Karachi

Minimum Education: Diploma (DAE)

Career Level: Experienced Professional

Minimum Experience: 2 Years (Electronic Equipment, Computers, Cabling and Networking)

Job Type: Full-time

Pay: Rs28,000.00 - Rs30,000.00 per month

Work Location: In person

Requirements

Essential Functions:

  • Applicant must be experienced in electrical, electronics, cabling and installation work.
  • Assure continuity of the systems at customer sites.
  • Install our software and hardware products at customer sites.
  • Resolve issues in products at customer sites.
  • Be well organized and pay close attention to detail.
  • Stay abreast of the latest products through company trainings.
  • Ability to work without supervision.
  • Meet expectations for attendance and punctuality.
  • Work after office hours when required.
  • Travel to other cities for work.
  • Persons with own motorcycles will be preferred.

Benefits

Package: Depending on Qualification & Experience

Following Benefits Are Offered Other Than Salary

  • Provident Fund.
  • Medical Coverage.
  • Life & Disability Coverage.
  • Meals when working over time, outstation or on holidays.
  • Outstation Allowance.
  • Overnight Allowance.
  • Travel Reimbursements.
  • Fuel Allowance.
  • Mobile Allowance.

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