Customer Support Specialist - International

ibex. Pakistan


Date: 2 weeks ago
City: Lahore
Contract type: Intern
Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.

Qualifications

  • O Levels/Matriculation or above
  • Excellent Written and Verbal English communication
  • Proficiency with MS Office (Particularly MS Excel and MS Word)

Responsibilities

  • Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
  • Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
  • Providing alternatives to products/items, which are not available on the ecommerce website
  • Follow standard processes and procedures when it comes to providing the resolution
  • Staying up to date with latest updates on system information, process changes and future updates

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Customer Success Specialist

Illumina Technology Solutions, Lahore
1 day ago
About Illumina Technology Solutions, LLCAt Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the...

Global Trade Compliance Manager (Onsite, Lahore, PKR Salary)

HR POD Careers, Lahore
2 days ago
Requirements:6-8 years of related experience in importer of record/exporter of record, global customs regulations, import/export procedures, and international trade laws.Bachelor's degree in Business, International Trade, Supply Chain, or related field.Well-versed in HS codes and Incoterms.Experience in Customs Valuation and Trade ComplianceLogistics and supply chain industry knowledge is a must.Excellent communication and writing skills.Strong analytical, leadership and problem-solving skills.Ability to multitask...

Sales Development Representative

Cedar Global Solutions - RS, Lahore
2 days ago
Position SummaryWe are seeking a motivated and persuasive Sales Development Representative (SDR) to identify, engage, and qualify healthcare prospects. Your primary responsibility will be to generate interest, build relationships with potential clients, and schedule meetings for our senior sales team. You will play a crucial role in expanding our RCM services to medical practices, billing companies, and physician groups across...