Deputy Manager Technical Performance
K-Electric
Date: 11 hours ago
City: Karachi
Contract type: Full time
Purpose
DM technical performance role is mainly evolved reporting of technical performance and data maintenance. Position required strong understanding with company distribution network, technical processes, technical & safety SOPs, able to ensures statistics accuracy, analysis, and timely maintenance of data for technical scorecard performance KPIs. This role demand maintaining strong business relationship with BS, Regulatory, IT, & Clusters with AOC level on technical data/issues.
Assist line manager in reporting issues to the management, maintained performance standards, business code of conduct and directions/guidelines from line supervisor.
Day to day working of this capacity includes effective data management skills, monthly and quarterly reports compilation, identification of the system’s data glitches and pain points areas. This post also demands follow up on the highlighted issues for early and proper resolution, apt analytical approach and good communication skills.
Education
Technical Graduate (Prefer Graduation in Electrical) and with advance degree in Business Management.
Knowledge
Minimum 02 years relevant experience.
Competencies
BUILDS HIGH PERFORMING TEAM > Value (ENERGIZED + RESPECTFUL)
DRIVES CHANGE > Value (ENERGIZED)
DRIVES RESULTS > Value (CUSTOMER CENTRIC + ENERGIZED)
INTERNAL & EXTERNAL STAKEHOLDER MANAGEMENT > Value (CUSTOMER CENTRIC + RESPECTFUL)
MENTAL AGILITY > Value (ENERGIZED)
SELF AWARENESS > Value (ACCOUNTABILITY)
Safe
Area Of Responsibilities
1 Tech Performance Activities 40%
Partnering with Clusters/AOC & other stakeholders to timely report/resolve performance KPIs related issues.
Prepare reports on monthly and quarterly report/result of technical scorecard of predefined KPI’s in order to monitor the operations and incentive disbursement.
Maintain performance reporting and analytics on the key drivers of value in the technical operations PIRs / GAP Analysis.
Development and recommendation of technical KPI’s to improve technical performance and customer centricity.
2 Data Management 30%
Using different MIS (like NSIS, OMS, SAP, CRM, Qlikview) is in place to adequately provide oversight and monitoring in all required performance areas.
Engage with IT on different MIS data issues, critically review to system data & identify/rectify data glitches for well-aimed & accurate performance visibility.
Maintain data archive / data repository for timely references.
3 REGULATORY (NEPRA) Reports & Support Role 20%
Identifies training / understanding requirements for the role.
Assist in career planning subordinates/Trainees in coordination with line.
Creates team-spirit and ensures seamless interaction.
DM technical performance role is mainly evolved reporting of technical performance and data maintenance. Position required strong understanding with company distribution network, technical processes, technical & safety SOPs, able to ensures statistics accuracy, analysis, and timely maintenance of data for technical scorecard performance KPIs. This role demand maintaining strong business relationship with BS, Regulatory, IT, & Clusters with AOC level on technical data/issues.
Assist line manager in reporting issues to the management, maintained performance standards, business code of conduct and directions/guidelines from line supervisor.
Day to day working of this capacity includes effective data management skills, monthly and quarterly reports compilation, identification of the system’s data glitches and pain points areas. This post also demands follow up on the highlighted issues for early and proper resolution, apt analytical approach and good communication skills.
Education
Technical Graduate (Prefer Graduation in Electrical) and with advance degree in Business Management.
Knowledge
- Distribution Systems Network
- Data Management and Handling
- Tech MIS Knowledge (SAP, Qlikview, OMS)
- KE SOPs and Specifications of different equipment
- Process review & Gap analysis
- Cost Analysis/investment plan
- Protection System/HSE Regulation
- NEPRA Laws
Minimum 02 years relevant experience.
Competencies
BUILDS HIGH PERFORMING TEAM > Value (ENERGIZED + RESPECTFUL)
DRIVES CHANGE > Value (ENERGIZED)
DRIVES RESULTS > Value (CUSTOMER CENTRIC + ENERGIZED)
INTERNAL & EXTERNAL STAKEHOLDER MANAGEMENT > Value (CUSTOMER CENTRIC + RESPECTFUL)
MENTAL AGILITY > Value (ENERGIZED)
SELF AWARENESS > Value (ACCOUNTABILITY)
Safe
Area Of Responsibilities
1 Tech Performance Activities 40%
Partnering with Clusters/AOC & other stakeholders to timely report/resolve performance KPIs related issues.
Prepare reports on monthly and quarterly report/result of technical scorecard of predefined KPI’s in order to monitor the operations and incentive disbursement.
Maintain performance reporting and analytics on the key drivers of value in the technical operations PIRs / GAP Analysis.
Development and recommendation of technical KPI’s to improve technical performance and customer centricity.
2 Data Management 30%
Using different MIS (like NSIS, OMS, SAP, CRM, Qlikview) is in place to adequately provide oversight and monitoring in all required performance areas.
Engage with IT on different MIS data issues, critically review to system data & identify/rectify data glitches for well-aimed & accurate performance visibility.
Maintain data archive / data repository for timely references.
3 REGULATORY (NEPRA) Reports & Support Role 20%
- Connect with Regulatory for preparation of data requirements for NEPRA – Monthly/Qtr requirements.
- Preparation of reports according to NEPRA tech code “PSDR” and submit to line manager for further review.
- Adhoc requirements or support role on specific issues requested by distribution & other departments for technical data requirements performed.
Identifies training / understanding requirements for the role.
Assist in career planning subordinates/Trainees in coordination with line.
Creates team-spirit and ensures seamless interaction.
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