Deputy Manger REVEX – Customer Service & Technology

Our employees are our company's greatest asset - they are our real competitive advantage. We possesse immense power of innovation, immagination and a desire to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.

Purpose

To support business in their daily operations which includes frequent coordination with customer service team to ensure timely approvals, resolution of their issues, risk assessment & budget monitoring & controlling for CS portfolio.

Education & Experience

Professional Accountant / MBA with minimum 4 years of relevant experience.

Knowledge

Understanding of commercial and technical aspects of business.

Strong financial and data analytics concepts.

Hands on experience of MS Office and SAP / Business Intelligence tools

Area Of Responsibilities

AREAS OF RESPONSIBILITY

1 Budget preparation & controlling (30%)

• Preparation of Portfolio's Annual budget with coordination with stakeholders.
• Coordinate with budgeting and planning department for timely submission of budget related requirements.
• Highlight areas of cost optimization and budget rationalization.
• To maintain PS hierachy for controling of CS annual CAPEX & REVEX budget
• Ensure all invoices are timely processed as per PO terms & conditions.
• Streamline and automate data collection processes where possible to enhance efficiency.
  
  

2 Business Partnering (40%)

• Process and Review PAS related to Customer Service
• Perform risk assessment on portfolio & recommend safeguards to manage risk.
• Review initiative proposed by user for management decision making.
• Detailed evaluation of user's proposal & project at PR level
• Coordinate with stake holders for swift resolution of their issues
  
  

3 Reporting (30%)

• Review and Control Monthly O&M Cost in coordination with Financial Reporting Department
• Prepare detailed reasoning for variances in all related GLs
• Report portfolio's monthly performance & highlight achievements for MFR report
• Establish internal controls, workflows and policies for tracking and reconciliation of vendors' claim and payments.
  
  

KE provides equal employment opportunity (EEO) to all persons regardless of age, color, origin, physical or mental disability, race, religion, creed, gender, marital status, status with regard to public assistance or any other characteristic protected by federal, state or local laws.