E-KAM Lifestyle

About Daraz

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

For more information, please visit www.daraz.com.

Job Summary:

We are seeking a dynamic and results-driven individual to join our team as an Emerging Key Accounts Manager. This role focuses on managing and developing key accounts in the lifestyle sectors, driving brand growth, and fostering strong client relationships. The ideal candidate should have a solid background in these industries and a passion for innovation and strategic partnerships.

Job Responsibilities:

• Client Management: Build and maintain strong relationships with emerging key accounts, including suppliers, vendors, and third-party partners in the lifestyle segments.
• Strategic Planning & Execution: Create and implement tailored account strategies to drive sales and achieve business goals.
• Product Optimization: Collaborate with the product, marketing, and merchandising teams to optimize product listings, ensuring they are attractive, accurate, and aligned with customer needs.
• Inventory Management: Monitor inventory levels, coordinate with suppliers, and ensure that stock levels meet demand without overstocking or stockouts.
• Order Management & Fulfillment: Oversee the order process from placement to delivery, ensuring that all orders are fulfilled accurately and on time.
• Market Research & Analysis: Keep up-to-date with industry trends, competitor activities, and customer preferences to drive product innovation and sales strategies.
• Reporting & Analytics: Provide regular performance reports on key account metrics, sales performance, and inventory status. Use data to identify opportunities for growth and improvement.
• Customer Satisfaction: Address customer issues or concerns, ensuring that they are resolved in a timely and professional manner, and enhancing overall client satisfaction.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• 1-2 years of experience in account management, sales, or e-commerce, preferably in the lifestyle industry.
• Strong knowledge of e-commerce platforms, online sales, and digital marketing strategies.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Proficiency in Microsoft Office Suite, CRM software (e.g., Salesforce), and e-commerce tools.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Passion for technology and knowledge of the market is a plus.

What we offer?

• A platform to learn from Alibaba's world-leading ecosystem
• Rigorous training and exposure in team management, leadership, business analytics, and operations
• An opportunity to train the next generation of business leaders in the e-commerce industry
• Competitive salary and incentive package