eCommerce Process Supervisor
Full Circle
Date: 7 hours ago
City: Lahore
Contract type: Full time
Job Title: eCommerce Process Supervisor
Location: Lahore
Job Timings: 6 pm - 2 am (Mon-Fri)
Salary: 50K - 60K
Why Join Us?
Full Circle Agency is a fast-growing eCommerce agency specializing in Amazon services for international clients. Our team of 60+ experts across 13 countries partners with top-tier brands, providing comprehensive support to ensure client success. With a focus on growth, innovation, and efficiency, we are dedicated to maintaining high standards through integrity, transparency, and continuous improvement.
About the Role:
We are looking for a proactive eCommerce Process Supervisor to oversee and monitor our internal workflows and client communication standards. This mid-level role will ensure our established processes are followed, clients receive timely responses, and any operational gaps are addressed. The Process Supervisor will work within established workflows and report any identified loopholes or inefficiencies to the respective department leads, contributing to the agency's operational success.
Key Responsibilities:
Click "APPLY" and complete the required information on our website. The selection process includes approximately two rounds of interviews. We look forward to hearing from you soon!
Equal Opportunity Statement:
Full Circle Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Lahore
Job Timings: 6 pm - 2 am (Mon-Fri)
Salary: 50K - 60K
Why Join Us?
- 22 Annual Paid Leaves
- Year-End Bonus: Receive an annual bonus equal to one month’s salary after completing one year.
- Performance-Based Bonuses: Additional rewards based on individual and campaign success.
- Observed National Holidays: All national holidays in Pakistan, including Eid and Muharram, are observed.
- Company-Sponsored Excursions: Enjoy team trips and outings organized by Full Circle.
- Annual/Biannual Increments: Regular reviews to reward performance and growth.
- Work with Top-Tier Brands: Gain valuable experience managing campaigns for leading 7-8 figure US brands.
Full Circle Agency is a fast-growing eCommerce agency specializing in Amazon services for international clients. Our team of 60+ experts across 13 countries partners with top-tier brands, providing comprehensive support to ensure client success. With a focus on growth, innovation, and efficiency, we are dedicated to maintaining high standards through integrity, transparency, and continuous improvement.
About the Role:
We are looking for a proactive eCommerce Process Supervisor to oversee and monitor our internal workflows and client communication standards. This mid-level role will ensure our established processes are followed, clients receive timely responses, and any operational gaps are addressed. The Process Supervisor will work within established workflows and report any identified loopholes or inefficiencies to the respective department leads, contributing to the agency's operational success.
Key Responsibilities:
- Task Monitoring: Track and verify the timely completion of tasks across various teams to maintain consistent productivity.
- Client Communication Oversight: Ensure clients receive prompt and professional responses, aligning with agency communication standards.
- Process Adherence: Supervise and ensure compliance with established workflows and protocols across the team.
- Quality Control: Conduct regular checks on process adherence and task execution to identify any potential issues or bottlenecks.
- Proactive Issue Identification: Identify workflow disruptions or inefficiencies, and report these findings to department leads to address any operational gaps.
- Experience Level: Mid-level role; prior experience in a supervisory or operations role is helpful but not required.
- Detail-Oriented and Proactive: Ability to monitor tasks, identify potential issues, and report actionable insights.
- Strong Communication Skills: Excellent written and verbal English proficiency for clear internal and client communications.
- Tech-Savvy: Comfortable with task management tools (e.g., Airtable, ClickUp, Asana) and adaptable to new technology platforms.
- This role is office-based in Lahore
- Candidates must have their own laptop or work machine.
- Work hours are from 6 PM to 3 AM (Pakistani Time).
Click "APPLY" and complete the required information on our website. The selection process includes approximately two rounds of interviews. We look forward to hearing from you soon!
Equal Opportunity Statement:
Full Circle Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Performance Marketer
Techscale,
Lahore
8 hours ago
About The RoleTechscale is looking for a skilled and results-driven Performance Marketer to manage and optimize digital advertising efforts while supporting basic SEO tasks.Key ResponsibilitiesPlan and execute comprehensive digital advertising strategies, including SEM, paid search, and paid social campaigns. Regularly conduct A/B testing and analyze performance metrics for optimal results.Oversee the end-to-end management of digital ad campaigns, including setup, monitoring,...
Territory Sales Officer - Sukkur
PepsiCo,
Lahore
1 day ago
OverviewTo lead the distributor/ organization team in deploying company strategies to address local business needs. Train and motivate the team to achieve short term company objectives and long term organizational goalsResponsibilitiesPermanent Journey Plan development and implementation.Screening and hiring of Order Bookers / DSR’s Ensure implementation of Annual Operating Plan of which the Key Performance Indicators are.Achieving the monthly Volume targets...
Care & Service Operations Associate - Pay
Careem,
Lahore
2 days ago
Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains,...