Emerging Key Account Manager - Talent Pool

Daraz


Date: 2 weeks ago
City: Karachi
Contract type: Full time

About Daraz:

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.


For more information, please visit www.daraz.com.


Key Responsibilities:

  • Stakeholder Management: Build and maintain strong relationships with emerging key accounts, including suppliers, vendors, and third-party partners, and internal stakeholders in the segments.
  • Strategic Planning & Execution: Create and implement tailored account strategies to drive sales and achieve business goals.
  • Product Optimization: Collaborate with the product, marketing, and merchandising teams to optimize product listings, ensuring they are attractive, accurate, and aligned with customer needs.
  • Inventory Management: Monitor inventory levels, coordinate with suppliers, and ensure that stock levels meet demand without overstocking or stockouts.
  • Order Management & Fulfillment: Oversee the order process from placement to delivery, ensuring that all orders are fulfilled accurately and on time.
  • Assortment Expansion: Research offline and online market trends and bring in new assortment from managed segment accounts
  • Market Research & Analysis: Keep up-to-date with industry trends, competitor activities, and customer preferences to drive product innovation and sales strategies.
  • Reporting & Analytics: Provide regular performance reports on key account metrics, sales performance, and inventory status. Use data to identify opportunities for growth and improvement.


Required Skills / Abilities:

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 1-2 years of experience in account management, sales, or e-commerce, preferably in the LS/EL/FMCG/Fashion industry.
  • Strong knowledge of e-commerce platforms, online sales, and digital marketing strategies.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
  • Strong analytical and problem-solving skills with a data-driven approach to decision-making.
  • Proficiency in Microsoft Office Suite, CRM software (e.g., Salesforce), and e-commerce tools.
  • Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
  • Passion for technology and knowledge of the market is a plus.


What We Offer:

  • International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).
  • A platform to learn from Alibaba's world-leading ecosystem.
  • Rigorous training and exposure in team management, leadership, business analytics, and operations.
  • An opportunity to train the next generation of business leaders in the e-commerce industry.
  • Competitive salary and incentive package.

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