End User Computing (EUC) Lead - Wintel & Citrix

7 - 9 Years 1 Opening Hyderabad

Role description

• 8 years of experience in End User Computing (EUC), specifically in Wintel environments, Windows Operating Systems, and Modern Workplace Management.
• Strong experience with Microsoft Intune, SCCM, and Windows Autopilot for device management.
• Hands-on experience with Microsoft 365 suite, Teams, OneDrive, and other collaboration tools.
• Experience managing Windows 10/11 and Windows Server environments.
• In-depth knowledge of Active Directory (AD), Group Policy (GPO), and DNS/DHCP.
• Familiarity with Virtual Desktop Infrastructure (VDI) solutions such as Citrix, VMware Horizon, or Azure Virtual Desktop.
• Windows Operating Systems: Advanced knowledge of Windows 10/11, Windows Server.
• Device Management: Proficiency with Microsoft Intune, Autopilot, SCCM, and Group Policy.
• Cloud Technologies: Hands-on experience with Microsoft Azure and Microsoft 365 (including Azure AD, SharePoint, Teams).
• Automation & Scripting: Strong experience with PowerShell, batch scripting, and automation for large-scale environments.
• Security: Experience with Endpoint Protection, Bitlocker, and security hardening for endpoints.
• Collaboration Tools: Advanced knowledge of Microsoft Teams, OneDrive, and other cloud collaboration tools.
• Experience in Virtual Desktop Infrastructure (VDI) and Virtual Machine (VM) management.
• Knowledge of Zero Trust Security Architecture and Identity Management.
• Familiarity with cloud-native desktop management solutions.
• Experience working in financial services, regulated industries, or mission-critical environments.
• Problem-Solver: Strong troubleshooting skills with an ability to resolve complex technical issues related to end-user computing environments.
• Team Player: Ability to work collaboratively with other teams, including network engineers, security teams, and end-user support teams.
• Adaptability: Thrive in a fast-paced, dynamic environment and adapt to new technologies and changing business needs.
• Communication Skills: Strong written and verbal communication skills to document and communicate technical issues to both technical and non-technical audiences.
• Process-Driven: Ability to define and implement best practices, policies, and procedures for End User Computing (EUC) operations.

Skills

End user computing, Wintel, Citrix

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.