Engineering Manager

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role

You will join us during an incredibly exciting phase of transition and growth with a huge opportunity to lead and grow engineering teams that will drive the next stage of Flipdish’s expansion.

We’re looking for an experienced, people-focused engineering leader, based out of our Karachi office, with a passion for cultivating effective teams and building effective engineering practices. You should have the ability to foster positive team cultures, lean into technical strategy, and coach teams to continuously improve.

In this job, you’ll…

• Work closely with 2 product engineering teams to ensure their work is aligned with company goals and product strategy, guiding them to deliver effective outcomes.
• Facilitate the adoption of agile practices tailored to the team’s context, ensuring a fast flow of change and quickly addressing any bottlenecks or obstacles.
• Support the long-term career development of your team members through regular feedback, coaching, and by creating growth opportunities.
• Lead recruitment efforts, helping identify new talent and ensuring a smooth onboarding experience for new hires.
• Drive continuous improvement by encouraging teams to regularly review and refine their processes, capabilities, and ways of working.
• Take ownership of team goals and ensure that they align with organisational objectives, tracking progress and adjusting strategies as needed.
• Be responsible for overseeing operational aspects like on-call support and service management, ensuring the smooth operation of services owned by the team.

We’re looking for

• Experience managing platform teams, with a deep understanding of building and maintaining scalable, high-performance core services that other teams depend on, ensuring they can seamlessly integrate and call these services to accelerate their own delivery.
• Demonstrable experience in leading engineering teams and managing large, cross-functional projects.
• Proven track record in fostering strong team cultures and promoting continuous improvement within engineering teams.
• Results-focused, with a passion for ensuring both team productivity and alignment with broader company goals.
• Highly organised, with the ability to manage multiple teams, set clear processes, and track progress towards goals.
• Excellent communication skills, able to confidently present to internal stakeholders and contribute to senior leadership meetings.
• Comfortable using data to drive decision-making and continuously improve team workflows.
• Passion for leadership and team development, with experience providing coaching, conducting 1:1 meetings, and creating career development plans.
• Background in software engineering and a deep understanding of agile practices, systems thinking, and technical strategy.
• Familiarity with operational aspects such as observability, incident management and cost optimisation.
• Comfortable in fast-paced environments, with a passion for driving innovation and adapting quickly to change.
• Drives good outcomes through effective leadership, strategic decision-making, and fostering collaboration across teams and departments.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We encourage flexibility where possible and combine this with beautiful offices in bustling cities like Dublin, London and Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.

We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.