GRID MANAGER
Zong Business Solutions
Date: 1 hour ago
City: Multan
Contract type: Full time
Job Purpose
- Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, and Cell site utilization in that particular Grid.
- Sales: Concentrate on revenue growth from 3G and 4G sales, including handset sales, by deploying new smartphone shops and enhancing the quality of existing retailers/ smartphone shops.
- Ensure quality of gross ads, 3G/4G gross adds, and Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high-potential areas within the grid.
- Ensure that timely purchase orders are placed by franchisees to ensure the availability of stock at all times.
- Customer Services:
- Handle end-to-end complaint management, CSI monitoring, quality assurance, and customer experience management at the franchise.
- Visibility: Coordinate trade marketing activities regarding brand visibility, BTL activities, trade promotions, market splash, company product visibility, channel awareness, business development, and special events in the territory.
- Planning: Identify untapped areas in the assigned territory and guide teams to increase retail penetration.
- Guide BDOs in planning sales routes. Prepare and submit sales forecast for SIMs, scratch cards, mini load & recharge on a daily/weekly/monthly/basis for effective sales planning.
- Plan with the Regional Sales Head localized sales promos in areas of low sales performance and low network utilization.
- Team Management & Supervision: Ensure that staff and retailers are fully trained and equipped with company product knowledge.
- Make periodic visits to the market and ensure stock availability in the entire territory.
- Ensure that the channel partners stay abreast with all the developments in terms of SOPs, discipline, targets, and trade promotions.
- Merchandising: Responsible for the availability of POS material at the outlets. Business Development:
- Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development, and special events in the grid.
- In principle must have a minimum of Bachelors Degree
- 3 to 4 years of minimum experience preferred
- Sales Knowledge
- Business Acumen
- Interpersonal Skills
- Negotiation Skill
- Time Management
- Good Presentation Skills
- Interpersonal & Negotiation Skills
- Sales Knowledge Business Acumen Interpersonal Skills Negotiation Skill
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