Head of Business Operations

Client Introduction:

North-American agri-tech and automation company

Job Description:

To unify, lead, and grow The Company's Pakistan-based team across engineering, support, operations, and administration, serving as a high-accountability, cross-functional leader who bridges U.S. strategy with Pakistani execution-ensuring clarity, coordination, and culture alignment across borders. This role involves managing day-to-day operations, performance evaluations, team development, and serving as a bridge between the Pakistani team and the US-based team. The focus will be on supporting the company's business strategies.

Key Responsibilities

• Manage and mentor a team of employees in various roles, including performance reviews, goal setting, and professional development
• Ensure seamless collaboration between the Pakistani team and US headquarters, including regular reporting and alignment on company objectives
• Oversee local operations, compliance with Pakistani regulations, and optimization of processes for efficiency
• Identify and implement improvements in team structure, workflows, and resource allocation
• Foster a positive work culture that respects local customs while adhering to global standards
• Travel as needed for team building, training, or meetings with US leadership

Key Qualifications

Education and Experience

• Bachelors or Masters degree in Business Administration, Engineering, Computer Science, or a related field
• 10+ years of senior management experience, preferably in tech, AgTech, IoT, or software development industries
• Proven experience working with US-based companies, including remote collaboration and understanding of US business practices
• Demonstrated success in leading, managing, and scaling up teams in Pakistan, with a deep understanding of local culture, labor laws, and business environment
• Familiar with KPIs, OKRs, or other performance frameworks

Technical Skills

• Familiarity with cloud technologies, IoT systems, environmental controls, or AgTech solutions (preferred)
• Proficiency in project management tools (e.g., Zoho, Jira, Project, Basecamp)
• Strong understanding of software development, operations, manufacturing, or support processes relevant to The Company's products

Soft Skills

• Excellent cross-cultural communication and interpersonal skills with a strong entrepreneurial spirit
• Strong leadership and motivational abilities, with a track record of building high-performing teams
• Adaptability to fast-paced environments and ability to handle ambiguity
• Able to make operational decisions and implement systems
• Problem-solving mindset with strategic thinking capabilities

Additional Notes

• Must be authorized to work in Pakistan
• Willingness to accommodate time zone differences for US meetings (e.g., early mornings or evenings)
• Opportunity to contribute to innovative solutions in sustainable agriculture and cloud-based controls
• We encourage applications from diverse candidates who can bring unique perspectives to our global team

Other Details:

Work Mode: REMOTE

Location: Pakistan

Nature of Employment: Full-Time

Working Timings/Days: We dont have any established work schedules for this role. This is a very high level role. The appropriate work timing is needed to produce the agreed upon results. The candidate needs to be able to self manage.

Experience: 10+ Years

Benefits: 

• The entrepreneurial freedom to establish visions and put them into reality (part of these visions could include a set of competitive benefits to attract and retain talents).
• We usually have a result based bonus put in place once the candidate has been fully established with us. Typically 6months to a year. The employee is a part of this discussion.

Note:

• There is a high potential of travelling to the US (not initially). At the beginning, travel between Karachi and Lahore is more likely. The trip will be fully sponsored by Link4.
• We dont have any local offices at the moment. You would help Link4 acquire a co-working space for PK employees to collaborate when the time is right.

About HR Ways:

HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world.