Hospitality Officer - Work Together

Taraki


Date: 21 hours ago
City: Rahim Yar Khan
Salary: PKR 60,000 - PKR 70,000 per month
Contract type: Full time
This job is with Work Together.

Responsibilities:

  • Greet and welcome guests as they arrive, ensuring a warm and friendly first impression.
  • Manage guest check-ins and check-outs efficiently, ensuring all details are accurately recorded.
  • Address guest inquiries and resolve any issues or complaints promptly to ensure guest satisfaction.
  • Coordinate with the housekeeping and maintenance staff to ensure all rooms are clean, tidy, and ready for new arrivals.
  • Assist in arranging guest services such as transportation, dining, and entertainment reservations.
  • Maintain a thorough knowledge of the hotels policies, services, and amenities to provide accurate information to guests.
  • Handle payment procedures, process transactions, and maintain accurate records of receipts and guest accounts.
  • Ensure compliance with health and safety policies and procedures.


Requirements:

  • At least 1-2 years of experience in a hospitality or customer service role.
  • Strong interpersonal and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Excellent problem-solving skills and the ability to respond quickly to guest needs.
  • Flexibility to work various shifts, including nights, weekends, and holidays.
  • Proficiency in using hotel management software and basic knowledge of computer applications.


Qualifications:

  • High school diploma or equivalent; additional qualifications in hospitality management are a plus.
  • Professional appearance and demeanor.
  • Ability to work collaboratively as part of a team.
  • Strong attention to detail and organizational skills.


Benefits:

  • Competitive salary with opportunities for professional development.
  • Opportunity to work in a dynamic and engaging team environment.

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