HTML Developer
Dengage
Job Description
D·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. To achieve our target of growing to a $200 million company within the next 24 months, we are looking for a Email HTML Specialist in Pakistan who will be responsible for looking into technical services for us.
As Email HTML Specialist, you'll play a key role in collaborating with customer support teams, to deliver impactful features and enhancements. You'll focus on gathering user requirements, and helping translate these into the suitable content. You’ll help resolve support issues and respect SLA’s set up
.
Key Responsibiliti
- esCreate and optimize content for clients across multiple channels (email, push notifications, on-site content) to drive smooth onboarding and feature adoptio
- n.Act as a bridge between customer support and development teams, addressing technical support tickets quickly and efficientl
- y.Utilize HTML, CSS, JavaScript, and SQL to troubleshoot and resolve technical issues for clients and internal team
- s.Assist in analyzing content performance and provide insights to improve future product and content release
- s.Collaborate with teams to improve product features and resolve customer-facing challenge
s.
Requirem
- ents1-3 years of experience in technical services or Html/CSS related role (support, QA, et
- c.).Hands-on experience with HTML, CSS, and JavaScript to help guide front-end product decisi
- ons.Proficiency in SQL for querying databases and analyzing product usage d
- ata.Previous experience working in a support or customer-facing role, with the ability to empathize with users and troubleshoot iss
- ues.Strong communication skills, both written and verbal, to articulate product vision and requireme
- nts.Ability to manage multiple priorities in a fast-paced startup environm
- ent.A problem-solving mindset with a strong attention to det
ail.Nice to
- HaveExperience working on a CDMP or similar data-driven platfo
- rms.Knowledge of API integrations and data analytics to
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