Information Systems Analyst
The Citizens Foundation
DESCRIPTION
Information Systems Analyst will be responsible for managing the alumni database, ensuring data integrity, generating insightful reports, and implementing process improvements using Microsoft Power Automate and Power Apps. The role requires expertise in data management, analysis, and automation to optimize workflows and enhance operational efficiency.
- Manage and maintain the alumni database to ensure accuracy, completeness, and consistency.
- Develop and document data standards, policies, and procedures.
- Design and build dashboards using tools such as Power BI or Excel to visualize data.
- Identify and analyze current processes to find improvement areas.
- Utilize Power Automate and Power Apps to design and implement automated workflows and applications for process optimization.
- Act as a key contact for alumni database-related inquiries and reporting needs.
- Train and support team members in using automated tools and data management systems.
REQUIRED SKILLS
- Familiarity with developing interventions and utilizing communication channels, such as forms and chatbots, to enhance engagement and streamline communication.
- Proficiency in Microsoft Power Automate, Power Apps, and other Microsoft Power Platform tools.
- Strong knowledge of Excel, Power BI, and database management systems.
- Familiarity with CRM systems and SQL will be an advantage.
- Excellent analytical and problem-solving abilities.
- Experience in leading cross-functional projects.
- Strong interpersonal and communication skills to liaise with stakeholder.
EDUCATION
Bachelor's or Master's degree in a relevant discipline (e.g., Computer Science, Information Technology, Business Information Systems).
EXPERIENCE
Minimum of 3 years of experience in a relevant role, preferably in technology management, systems implementation, or related fields.
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