INFORMATION TECHNOLOGY INTERN
IRD Global
Date: 12 hours ago
City: Karachi
Contract type: Intern

Job Description
Department
Information Technology
Reporting To
Deputy Manager
Grade
Intern
Employment Type
Full-Time (Contractual)
Location
Karachi, Pakistan
JOb Purpose
The incumbent will be responsible to support the smooth functioning of IT operations within the mCCTs by managing IT assets, providing Level 1 technical support to onsite and remote users, and assisting in routine maintenance and documentation. The position ensures timely issue resolution, supports user onboarding, and serves as a liaison with the central IT team to maintain consistent service delivery.
Responsibilities
Required Qualification
Department
Information Technology
Reporting To
Deputy Manager
Grade
Intern
Employment Type
Full-Time (Contractual)
Location
Karachi, Pakistan
JOb Purpose
The incumbent will be responsible to support the smooth functioning of IT operations within the mCCTs by managing IT assets, providing Level 1 technical support to onsite and remote users, and assisting in routine maintenance and documentation. The position ensures timely issue resolution, supports user onboarding, and serves as a liaison with the central IT team to maintain consistent service delivery.
Responsibilities
- Assist in IT asset management, tracking, and reconciliation.
- Provide L1 IT support to mCCTs onsite users, including the software development team.
- Provide L1 support to remote users, particularly DFCs and DIOs.
- Support documentation of IT operations, processes, and configurations.
- Set up systems for new users, including OS installation, software setup, and user account creation.
- Provide basic ERP support and troubleshooting.
- Assist in network troubleshooting and basic connectivity issues.
- Monitor IT Services and report potential issues proactively.
- Coordinate with the central IT team for escalations and follow-ups.
- Support in routine Maintenance activity for mCCTs.
Required Qualification
- Bachelors in Computer Sciences
- 3 to 4 months’ relevant experience
- Strong troubleshooting skills in hardware, networking, and basic software issues
- Good communication and coordination skills for supporting remote and onsite users
- Ability to maintain organized documentation and manage IT assets efficiently
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Regional Manager, Total Rewards
Daraz,
Karachi
5 days ago
About DarazFounded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure...

Captain - Fixed-Term Limited Contract UAE (Pakistan)
Air Arabia,
Karachi
5 days ago
Air Arabia is first and largest Low Cost Carrier (LCC) in Middle East and North Africa. We fly you to over 170 destinations spread across the Middle East, North Africa, Asia and Europe. We offer our passengers a journey which is efficient reliable and offer great value for money across our network.The millions of passengers who have chosen to fly...

Senior Assistant Engineer Electrical
K-Electric,
Karachi
1 week ago
Our employees are our company's greatest asset - they are our real competitive advantage. We possesse immense power of innovation, immagination and a desire to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.Job TitleSenior Assistant Engineer Electrical:Our employees are our company's greatest asset -...
