Inside Sales Specialist - ePayment Solution (Work in Kuala Lumpur)

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

What is your mission?

As an Inside Sales Specialist, you will manage full sales cycle in one Global Leader Account about ePayment Gateway Solution, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CTO, COO, and CFO of SME businesses from North America

Understand the buyer journey and can lead short, single stakeholder deals as well as complex multi-party sales in a highly consultative manner.

Get used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge.

Main Responsibilities

• Identify high-potential prospective users from inbound leads using Salesforce CRM
• Serving at first point of contact with many new and growing businesses interested in our ePayment Gateway Solution.
• Own the full sales cycle from lead to close for SME businesses
• For non-sales leads, or specific inbound sales leads, route the lead to the most appropriate queue based on the rules while maintaining a premier user experience

• From 1 year of experience in Sales (Full sales cycle, prefer B2B: Account Executives, Business Development Representatives, Inside Sales Specialists)
• Possess Bachelor’s Degree or Associate's Degree in any field
• Excellent communication in Global English
• Willing to work on the Night Shift
• Result Driven, Dealing with ambiguity, command Skills, Integrity and trust.
• Excellent organizational and client-service skills

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.

Please send your latest CV to [email protected] or Whatsapp: +84914261412 for further discussion.