IT Assistant - JSPPL

NUST


Date: 7 hours ago
City: Islamabad
Contract type: Full time

Last Date: Monday, October 27, 2025


Job Detail


Job Ref #: Job/5865/10/13/2025
Age Limit: 2545
Experience:
Posted Date: Monday, October 13, 2025
Salary: Market Competitive




Job Description:
Qualification:
  • BS Computer Science / Information Technology / Computer Engineering / Information Systems from HEC recognized University.

Experience:
  • Minimum 1 year of experience is preferred; however, fresh graduates can also apply.

Key Responsibilities:
  • Account Management: Support users with issues related to all digital accounts i.e., E-Office, Email, and Wi-Fi; in resolving access and setup issues.
  • Systems and Network Support: Troubleshoot and resolve user issues related to systems and network connectivity.
  • Infrastructure Support: Assist in maintaining ICT infrastructure and resolving hardware/network issues.
  • Issue Tracking: Log, track, and resolve IT service tickets, escalating complex issues as needed.
  • User Support: Provide guidance and basic training on IT tools and systems.
  • Collaboration: Coordinate with ICT and other departments to resolve user end issues.
  • System Monitoring: Monitor IT systems and report potential issues proactively.

Knowledge/Skills/Abilities:
Essential:
  • IT Troubleshooting
  • Computer Software Support
  • Computer Hardware Support
  • Network basic knowledge

Desirable:
  • IT Helpdesk Management
  • Customer Care

Terms & Conditions:
  • Candidates are required to attach scanned copies of their documents (Academics / Professional).
  • Last education certificate/degree must be attested/verified by HEC.

Candidates may be considered ineligible for the post due to any of the following reasons:
  • 3rd Div in academic career / weak academic profile
  • NUST employees with less than one year of service with NUST.
  • Medically unfit.
  • Only selected candidates will be contacted and issued offer letter.
  • Candidates serving in Govt departments, Armed forces may apply through their respective parent department / organizations. Late / incomplete applications will be ignored. Only short-listed candidates will be considered / called for test / interview and no TA / DA will be admissible.
  • NUST reserves the right to cancel, modify / terminate the recruitment programme due to any reason, without notice, at any time.

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