IT Engineer L1
Business Solutions & Services (BSS)
Date: 6 days ago
City: Karachi
Salary:
PKR 150,000
-
PKR 200,000
per month
Contract type: Full time
Company Name: Business Solutions & Services
Job Type: Full-Time
Work Arrangements: Onsite
Head Office: Khayaban-e-Amin, Lahore
Salary: Based on experience
About Business Solutions & Services
BSS has stood out as a prominent service provider for over a decade with its impeccable services and a determined path to success. In the current landscape, where demands of consumers change every second, trust and innovation are more desirable. Our perseverance and dedication over this period of ten years have made us a dependable partner for consumers that not only provides simple answers but customized solutions for unique problems.
BSS realizes that to stay ahead of the curve in todays world, there must be a capacity to predict changing trends and adapt to circumstances. These are vital conditions to thrive in this unpredictable world. With each passing year, our knowledge base expands and our devotion to helping businesses increases.
Read More
About The Role
We are looking for a technically capable and service-oriented IT Engineer L1 to join our IT support team. This is a full-time, onsite role at our Head Office in Khayaban-e-Amin, Lahore. The ideal candidate will be responsible for providing first-level support, assisting with hardware and software issues, and ensuring smooth technical operations across the organization.
Job Description
Key Responsibilities:
Apply Now
Join Business Solutions & Services and grow with us!
Job Type: Full-Time
Work Arrangements: Onsite
Head Office: Khayaban-e-Amin, Lahore
Salary: Based on experience
About Business Solutions & Services
BSS has stood out as a prominent service provider for over a decade with its impeccable services and a determined path to success. In the current landscape, where demands of consumers change every second, trust and innovation are more desirable. Our perseverance and dedication over this period of ten years have made us a dependable partner for consumers that not only provides simple answers but customized solutions for unique problems.
BSS realizes that to stay ahead of the curve in todays world, there must be a capacity to predict changing trends and adapt to circumstances. These are vital conditions to thrive in this unpredictable world. With each passing year, our knowledge base expands and our devotion to helping businesses increases.
Read More
About The Role
We are looking for a technically capable and service-oriented IT Engineer L1 to join our IT support team. This is a full-time, onsite role at our Head Office in Khayaban-e-Amin, Lahore. The ideal candidate will be responsible for providing first-level support, assisting with hardware and software issues, and ensuring smooth technical operations across the organization.
Job Description
Key Responsibilities:
- Respond to user queries and service requests related to IT hardware, software, and networking
- Perform basic troubleshooting of desktops, laptops, printers, and other peripherals
- Assist in the installation, configuration, and maintenance of operating systems and software
- Provide support for email configurations, VPN access, and mobile device connectivity
- Maintain user accounts and permissions through Active Directory and Microsoft 365
- Monitor system performance and report recurring issues to Level 2 or Network teams
- Document support incidents, resolutions, and procedures in the help desk system
- Ensure security updates, antivirus software, and patches are up-to-date
- Assist in onboarding new employees by setting up IT workstations
- Coordinate with vendors for hardware repairs and software licensing
- Bachelors degree in Information Technology, Computer Science, or related field
- 1+ year of experience in IT support or desktop support role
- Good knowledge of Windows OS (10/11), MS Office 365, and common productivity tools
- Basic understanding of networking concepts (IP, DNS, DHCP, LAN/WAN)
- Familiarity with IT service management tools (e.g., Freshdesk, Spiceworks, or Jira)
- Hands-on experience with system imaging, backup tools, and endpoint security
- Ability to diagnose hardware/software issues quickly and efficiently
- Strong communication and customer service skills
- Ability to work in a fast-paced, team-oriented environment
- Certifications such as CompTIA A+, Microsoft Certified Fundamentals, or equivalent are a plus
Apply Now
Join Business Solutions & Services and grow with us!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Analyst - Client Care Unit (Regulatory Compliance)
Standard Chartered,
Karachi
3 days ago
Job SummaryThis role will be responsible for managing and resolving high-severity complaints received from regulators, the Banking Ombudsman, and top-level escalations (CEO/Board). The incumbent will ensure timely and comprehensive responses that are compliant with regulatory expectations and internal policies. Additionally, the role involves coordinating with internal departments (Legal, Operations, Risk, Branches, etc.) to gather information and formulate responses, as well...
Sales Development Representative
devnest,
Karachi
5 days ago
Company DescriptionDevnest is an All-In-One Complete Digital Marketing Company located in Karachi. Our goal is to empower Entrepreneurs, Startups, and Businesses through technology and Innovation. We create brands, build marketing strategies, and develop websites and custom web applications to meet the needs of our global user base.Role DescriptionWe are seeking a motivated and dynamic Sales Representative to join our team....
Data Center Engineer
Business Solutions & Services (BSS),
Karachi
PKR 200,000
-
PKR 400,000
per month
6 days ago
Company Name: Business Solutions & ServicesJob Type: Full-TimeWork Arrangements: OnsiteHead Office: Khayaban-e-Amin, LahoreSalary: Based on experienceAbout Business Solutions & ServicesBSS has stood out as a prominent service provider for over a decade with its impeccable services and a determined path to success. In the current landscape, where demands of consumers change every second, trust and innovation are more desirable. Our...