Lead, Performance

About The Opportunity

The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as “Lead, Performance” and play your part in the Operations Domain.

Responsibilities

Data Analysis & Performance Monitoring:

• Conduct in-depth analysis of logistics data to monitor performance KPIs, identify trends, and uncover areas for operational improvement.
• Develop and maintain dashboards and reports to provide real-time insights into logistics performance metrics, including delivery times, cost per order, and rider utilization.
• Prepare and present regular reports to senior management, highlighting key insights, challenges, and recommendations for improvement.
  
  

Rider Payout Planning

• Oversee the cost per order (CPO) budget, ensuring costs align with business objectives and implementing strategies to reduce operational expenses.
• Collaborate with finance teams to set CPO targets, monitor deviations, and implement corrective actions when necessary.
• Design and implement earnings plans for riders to incentivize performance while maintaining cost efficiency.
  
  

Analyze market conditions like rider utilization, inflation, and competitor intel to adjust rider earnings as needed to maintain rider experience.

What You Need To Be Successful

• 3+ years of experience in data roles.
• Bachelors or Masters in the related fields.
  
  

Who We Are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.