Manager LT Ops

Our employees are our company's greatest asset - they are our real competitive advantage. We possesse immense power of innovation, immagination and a desire to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.

PURPOSE

Major stakeholder in up-keep of the communication status of smart meters across the company. The responsibilities include monitoring and controlling the technical support of AMI assets pre and post-installation activities, planning and facilitation of field surveys. Oversee troubleshooting of communication related issues by aligning resources for field surveys. Provision of resources for on-field support during AMI project executions. Own the development and upkeep of smart meters standard technical specifications. Responsible for post-commissioning operations of AMI projects/rollouts up till success declaration of project before handing over to end-user.

Establishing integrated planning across different business units involved in smart meters installation and commissioning within the limits of organizational policies, SOPs, departmental objectives, directions/guidelines from supervisor.

The responsibilities directly impact the smart meters communication scorecards, smart meter coverage, data availability, and billing processes.

Minimum Requirements

Education & Relevant Experience:

BS Engineering (Electrical/Electronics)

4-5 years of experience

Knowledge Skills

• Technical knowledge of fundamentals of electrical power & electronics
• AMI infrastructure & asset handling expertise
• Operations and maintenance strategical solutions
• Awareness of HSE rules & regulations
• Well versed in operations management
• Conflict Management
• Team Work & Collaboration
• Negotiation
• Planning and Organizing
• Relationship Management
  
  

Personal Attributes

• Result Oriented
• Advocate & Influential
• Tactful
• Dynamic
• Persistent / Confident
• Flexible and Adaptable
  
  

AREAS OF RESPONSIBILITY

Header

Definition PERCENT OF TIME SPENT %

1 Operational Support for AMI Rollouts/POCs 25

Provision of resources for on-field support during AMI project executions and undertaking operations till success declaration. This includes the following:

• Responsible for site commissioning of projects/roll outs/ POCs under AMI ambit
• Owner of post-commissioning operations of AMI projects/rollouts up till success declaration of project before handing over to end-user
  
  

2 Smart Meters Operations & Maintenance (O&M) 40

Ensuring communication KPI of smart meters installed across KE distribution function through dedicated operations and maintenance. This includes the following:

• Align resources for joint surveys to troubleshoot and resolve of communication related issues
• Develop Predictive Maintenance plans for smart meters communication infrastructure
• Oversee resource allocation of Joint survey activity for resolution of noncommunicative meters
• Develop matrices for Conditional Monitoring of smart meters
• Devising Asset Maintenance Management strategies
• Overseeing Configuration of smart meters as per defined NEPRA standards within TATs
• Remote operational support for AMI infrastructural components and equipment through On-demand analysis
• Custodian of Field Operational Support on Maintenance Framework (MF)
• Responsible for maintaining right inventory of communication devices (modems, sims etc.)
• Ensuring Operational HSEQ compliance in configuration and commissioning of smart meters
• Monitoring of Operational KPIs by upkeeping of AMI O&M Dis. Performance Dashboards and Reports
  
  

3 O&M SOPs compliance 10

• Ensuring compliance and operations on AMI components Lifecycles & SOPs
• Owner of Product Technical Documentation Support for AMI Policies, SOPs, Life Cycles, and Frameworks on smart meters
  
  

4 Smart Meter Standards & Technical documentation 10

• Owner of all SOPs, policies and codes and specs related to AMI assets at Dist level
• Governance of implemented standard codes and specifications for smart meters
  
  

5 Resources Management 15

Building high performance teams by coaching and mentoring, resolving conflicts, developing their strengths, and improving their opportunities areas. This includes:

• Building Capability of company resources on implemented Framework for cultivating Operational Excellence through company-wide trainings on smart meters installation and operational SOPs
• Identifies training requirements of the team, contribute in performance management of direct reports through employee’s engagement activities
• Creates team spirit and ensures seamless interaction among team members for increased efficiency and output
• Design performance indicators and creates learning and improvement plans for team
• Ensure availability of required resources, skill set, and expertise via developing capability building plans for teams
  
  

KE provides equal employment opportunity (EEO) to all persons regardless of age, color, origin, physical or mental disability, race, religion, creed, gender, marital status, status with regard to public assistance or any other characteristic protected by federal, state or local laws.