Marketplace Payables Associate

About Daraz:

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030

For more information, please visit www.daraz.com.

Job Summary:

Serve as a key finance partner, managing end-to-end accounts payable processes, ensuring accurate payment execution, and collaborating with stakeholders to optimize tax compliance and financial reporting across the organization.

Key Responsibilities:

• Manage day-to-day operations of payment processing (local + international), including preparing the payout, updating correct bank/legal details, while ensuring adherence to established procedures and service level agreements.
• Manage seller sentiment by keeping a close eye on pending payments so that they are processed in time
• Uploading the relevant bank details on the portal
• Ensure all manual uploads pertaining to a revenue/expense is done timely every week so that seller sentiment stays under control
• In case of any deviation from set weekly timeline, the seller communication team should be kept in loop to avoid escalations
• Ensure a high level of stakeholder satisfaction by promptly addressing inquiries, resolving payment-related issues, and maintaining effective communication with internal and external stakeholders.
• Coordinating with the Legal, Risk & Seller On-boarding team to ensure any requests pertaining to accelerating or delaying payouts can be addressed promptly.
• Resolving complaints received from KAMs through email, Xspace, Ding related to delays in payments on a daily basis.
• Performing adhoc UATs on the payout systems as per request from FBP team.
• Prepare accruals for cross-border payments to be submitted to the Reporting team.
• Manage and coordinate the reconciliation of the relevant systems to ensure they balance and that any discrepancies or variations are investigated and corrected.
• Liaising with tax team to provide a monthly input on the revenue recorded so tax can be filed accurately and timely.
• Review and improve payment /uploads related processes to enhance efficiency, reduce errors, and minimize processing times, leveraging automation and technology solutions where applicable.
• Perform a weekly detailed reconciliation between different internal systems to ensure accuracy in the payout being processed

Required Skills/Abilities:

• Minimum Bachelors preferably Masters or ACCA qualified.
• Minimum 2 - 3 years of experience in payments, stakeholder management and account payables.
• Strong analytical and advance excel skills.
• Previous experience as a payables/payments analyst would be a plus.

What We Offer:

• International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).
• A platform to learn from Alibaba's world-leading ecosystem.
• Rigorous training and exposure in team management, leadership, business analytics, and operations.
• An opportunity to train the next generation of business leaders in the e-commerce industry.
• Competitive salary and incentive package.