Mass KAM

About Daraz

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

For more information, please visit www.daraz.com.

Job Summary

We are seeking a highly skilled and motivated key account manager with a strong focus on the ecommerce sector to join our dynamic ecommerce startup. The ideal candidate will have end-to-end responsibility for growing the key accounts, leveraging their commercial acumen, data analytics expertise, pricing strategy, competitive analysis, and knowledge of 3P (third-party) marketplace management. This role demands a strategic thinker who can drive category growth, manage seller relationships, and optimize marketplace performance, all while maintaining a consumer-driven approach, being an effective and staying agile and fluid in a fast-paced environment.

Key Responsibilities:

• Develop and implement a comprehensive category strategy to drive growth for all the assigned key accounts.
• Negotiate terms and conditions to optimize category profitability and ensure alignment with business goals.
• Provide data-driven insights and actionable recommendations to enhance seller performance.
• Foster active engagement within the seller’s community through effective communication, problem-solving, and responsiveness.
• Collaborate with cross-functional teams to align category goals with overall business objectives.
• Negotiate terms and conditions with suppliers to maximize profitability and ensure supply chain efficiency.
• Analyse sales data, market trends, and consumer behaviour to identify growth opportunities and optimize category performance.
• Utilize data-driven insights to make informed decisions on product assortment, pricing, and promotional strategies.
• Monitor key performance indicators (KPIs) and provide regular reports to senior management.
• Plan and manage promotional activities to drive category growth and increase market share.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field with 2-3 years of experience.
• Proficiency in data analytics tools and techniques, with the ability to translate data into actionable insights.
• In-depth knowledge of 3P marketplace management, seller onboarding, and seller performance optimization.
• Excellent negotiation, communication, and relationship management skills.
• Strategic thinker with a proactive approach to problem-solving and decision-making.
• Ability to work independently in a fast-paced, dynamic startup environment.
• Ability to align strategies with consumer needs and preferences.
• Hands-on, results-oriented approach to executing category strategies.

What we offer:

• International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group) and business growth
• A platform to learn from Alibaba’s world-leading ecosystem
• Rigorous training and exposure in team management, leadership, business analytics, and operations
• An opportunity to train the next generation of business leaders in the ‘tech’ industry
• Competitive salary and incentive package