National Customer Services Officer - Dairy Sales

This job role is responsible to provide strategic support to the Sales Team, GA Accounting, and Finance departments by enhancing sales operations and driving seamless cross-functional collaboration. Ensure the timely and efficient resolution of all employee-related concerns, contributing to operational excellence and organizational efficiency.

What We Ask

Qualification:

• Bachelor's degree preferably in business administration (BBA)
  
  
  

Experience:

• 2-4 years of experience in Sales & distribution with some Reputed FMCG
  
  
  

What We Offer

At FrieslandCampina, you'll immerse yourself in a unique, globally connected culture, where collaboration with colleagues across all our businesses is part of daily life. Alongside a competitive salary and comprehensive benefits package, we’re dedicated to your ongoing development, offering abundant opportunities for hands-on learning. Our informal, friendly environment fosters teamwork with passionate professionals who share your drive for excellence. At FrieslandCampina, we empower you with the autonomy and confidence to make a meaningful impact — helping to nourish the world while advancing your career.

Vacancy Description

The National Customer Services Officer acts as focal point between sales ops and all other partnering departments, providing the below JTBD (Jobs to be done). The resource will be managing end-of-the-end process of Field Employee expenses, regional office rental payments, FAR maintenance, PCDV Processing, compliance and control both for internal and external customers.

Regional Office Rental Payments

• Processing of regional office rental payments while maintaining comprehensive records of lease agreements and associated addendums, ensuring accuracy, compliance, and seamless contract management.
  
  
  

Capex Management and FAR.

• CAPEX management and ensure the accurate maintenance of the Fixed Assets Register across all regions in Pakistan, ensuring compliance, asset integrity, and efficient financial tracking.
  
  
  

Verification of Employee Field Expense / PCDV.

• Ensure the thorough verification and efficient processing of field expenses and regional PCDV`s in strict adherence to company policies, maintaining financial accuracy, compliance, and operational efficiency.
  
  
  

Outgoing Employee Final Settlement and Monthly Payroll Inputs .

• Processing of final settlements for outgoing employees and manage monthly payroll inputs with precision, ensuring compliance, accuracy, and timely disbursement.
  
  
  

Vehicle leasing and buyback processes.

• End-to-end management of vehicle leasing and buyback processes, ensuring operational efficiency, compliance, and cost-effective asset utilization.
  
  
  

Collaboration with Regional Team.

• Effective collaboration with the regional team to ensure prompt support and the timely resolution of issues, enhancing operational efficiency and stakeholder satisfaction.
  
  
  

Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Team Details

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them, it's not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.