Network System Administrator - ITG (Switching and Routing)

Blue Yonder Title:

• Network System Administrator (ITG)

Other Comparable titles:

• Systems Administrator, Systems Engineer, IT Support Engineer.

Overview:

• Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”
• Seeking an astute individual that has a strong technical foundation with the additional ability to be hands-on with the broader engineering team as part of the development/deployment cycle, and deep knowledge of industry best practices, with the ability to implement them working with both the platform, and the product teams.

Scope: Your typical day’s technical stack work will be focused in

• Cisco Firewall ( CISCO ISE/CISCO ASA ) and VPN – 25%- Install, configure, maintain, and manage network security systems including, access controls, firewalls, and other network security products
• F5 load balancer-20%
• Wireless- 20%
• Cisco Identity Service Engine-20%
• Switching and Routing- 15 %

Our current technical environment:

• Software: Java, Springboot, Gradle, GIT, Hibernate, Rest API, OAuth
• Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture
• Cloud Architecture: MS Azure (ARM templates, AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD)
• Frameworks/Others: Kubernetes, Kafka, Elasticsearch, Spark, NOSQL, RDBMS, Springboot, Gradle GIT, Ignite

What you’ll do:

• Configure, troubleshoot, and manage routing protocols, firewall security policies/rules, Cisco ISE RBAC policy, service definitions, load balancing rules - creating a virtual server, Pool configuration, iRules, SSL client-server configuration, redirection rules, etc.
• Monitor network availability and performance
• Configure network and access points for MS teams, Zoom, etc.
• Identify hardware problems through log investigation
• Report and investigate on anomalies outside the expected norm.
• Proxy ticket opening with carrier or vendor as required
• Open trouble tickets, follow-up, repair as required
• Open/follow-up/escalate with Cisco TAC as required, and with service provider, trouble ticket review of open tickets
• Follow up on open issues, update tickets periodically & closing it within SLA Review of Syslog status Documentation.
• Respond to system issues related to the infrastructure and fulfill service requests
• Prioritize workload and resolve any technical issues/roadblocks
• Review all critical links for utilization and error thresholds. Review all configurations and compare to standards document and NAS config policy

What we are looking for:

• Bachelor's degree in Computer Science, MIS or engineering related field with 3+ years of industry experience or five plus years of industry experience in lieu of a Bachelors’ degree
• Hands-on experience in Cisco Routers, Switches, Firewalls & Nexus platforms
• Configuration and Operational support experience with Nexus switches, NSX-T/NSX-V, NSX Edge, NSX logical router, NSX Load balancer, NSX distributed Firewall
• 1+ year of working in MS Azure environment (VNET, subnet creation, management and troubleshooting)
• Strong experience on Routing/Switching, Firewall, Content Filtering, Radius, Routing protocols (EIGRP, OSPF, BGP), Wireless, VPN, WAAS
• Applicable experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution
• Basic understanding of VMware vSphere, vCenter, vRealise
• Understanding of IPS/IDS technologies
• Willingness to work under different technologies and take up new technology responsibilities outside the core skills.
• CCNA, CCNP, any public cloud certification
• Any preferred skills you’d want that is just a bonus and will not be evaluated as core skills for this role
• Extensive hands-on experience and troubleshooting experience in Network Protocols - BGP, OSPF, MPLS, IS-IS, STP, ECMP, vPC, etc.
• Basic understanding of Cloud Environments (Public, Private, Hybrid Cloud)
• Experience in Enterprise VOIP and Telephone system maintenance and management.

Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.