Onboarding Engineer

Arrivy


Date: 4 hours ago
City: Lahore
Contract type: Full time

Arrivy is looking for a passionate "Onboarding Engineer" to join our team in Lahore. This role is crucial in delivering a seamless onboarding experience for clients. You will drive successful implementations, optimize product adoption, and enhance customer satisfaction.

Responsibilities:

  • Onboarding & Implementation: Guide clients through system setup, training, and troubleshooting
  • Project Management: Oversee multiple onboarding projects, track progress, and meet deadlines
  • Client Engagement: Serve as the primary point of contact, ensuring clear communication and support
  • Customer Success: Advise clients on best practices to maximize value and long-term satisfaction

Requirements:

  • 1+ years in a client-facing role (onboarding, customer support, or implementation)
  • Strong problem-solving, organizational, and technical troubleshooting skills
  • Excellent communication with the ability to explain technical concepts to non-technical users
  • Passion for delivering exceptional customer experiences

Why Join us?

  • Competitive Salary
  • Global Exposure
  • Career Growth & Advancement
  • Recognition Programs
  • Team Meals & Events
  • Cutting-Edge Tools & Technology
  • Diverse & Inclusive Culture

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