Operation & Customer Support Executive

Dubizzle Labs


Date: 2 weeks ago
City: Lahore
Contract type: Full time
Dubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.

Key Responsibilities

  • Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
  • Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
  • Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
  • Record Keeping: Maintain accurate logs of client interactions for future reference.
  • Internal Coordination: Work closely with internal teams to streamline operational workflows.


Requirements

Must-Have:

  • Fluency in Arabic (Speaking, Reading, and Writing) – Essential for seamless client communication.
  • Proficiency in English (Speaking, Reading, and Writing).
  • Strong communication and coordination skills to interact effectively with clients and internal teams.


Good-to-Have

Bachelor’s degree in a relevant field.

Experience with Microsoft Excel and Office tools.

If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply!

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