Operations Executive

At Dubizzle Labs, we are looking to further expand our Pakistan engineering office of already 400+. We are most interested in bringing on board colleagues who love to learn, perform, and teach. We are building a high-quality engineering environment with a super focus on delivering value to customers. Your primary responsibility would be to build world-class suite products to support the hyper-growth of our businesses in 10 countries.

Job Responsibilities

• Review and confirm incoming customer orders on a daily basis.
• Coordinate with sellers to ensure timely order acceptance, packaging, and dispatch readiness.
• Liaise with logistics partners for daily pickups and parcel tracking.
• Follow up with sellers proactively in case of delays or missing order updates.
• Identify and escalate operational bottlenecks to ensure SLA compliance.
• Monitor and update internal dashboards/systems with real-time order statuses.
• Handle order-related queries from sellers and customers.
• Support operational improvements to streamline fulfilment processes.
• Prepare daily/weekly reports on order status, delays, or unfulfilled orders.
  
  

Job Requirements

• 1–2 years of experience in e-commerce marketplace operations or order fulfilment.
• Strong hands-on experience in seller coordination, logistics follow-ups, and end-to-end order management.
• Proficient in using order management tools or internal dashboards.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment with strong attention to detail.