People Services Technology & Solutions Workday Specialist
Opella
Date: 2 weeks ago
City: Hyderabad
Contract type: Full time
- Position: People Services Technology & Solutions Workday Specialist
- Reporting to: PPLS Global Technology and Solutions Lead
- Location: IN / Hyderabad / Opella Hyderabad
- Alternate Location: Kuala Lumpur, Malaysia
- Organization & Employee Master Data: data accuracy and data completeness
- Employee Life Cycle Management: from hiring to retiring, including contract and job changes
- Employee queries: global and local articles, ticketing
- External Workforce: data management, onboarding and offboarding
- Transversal: reporting, compliance, continuous improvement
- Time to Pay (T2P): payroll data, calculation, post payroll and support activities
- Core HR system maintenance and enhancement
- Employee support model
- Data and reporting management
- Performance monitoring and visualization
- Continuous improvement and project support
-
HR system implementation
- Co-lead with Digital the implementation of Workday modules, including requirements gathering from People & Culture (P&C), Talent Acquisition (TA), Rewards and benefits (R&P), design, configuration, testing, and deployment. Ensure alignment with business needs and adherence to best practices
- Work closely with P&C, Digital, and other departments to understand requirements, provide expert advice on Workday functionalities, and deliver solutions that meet business objectives
- Coordinate and manage project timelines, resources, and deliverables for Workday implementations. Collaborate with stakeholders to ensure timely and effective project execution
- Develop and maintain integrations between Workday and other enterprise systems. Partner with Digital to troubleshoot and resolve any integration issues
- Design and execute UAT for system implementations, upgrades, and enhancements. Ensure that the Workday platform operates smoothly, meets user requirements, and supports our HR processes
- Develop training materials and provide ongoing support to P&C and PPLS to optimize Workday utilization. Ensure end-users are informed and trained on new functionalities and system updates
-
Post implementation responsibilities
- Regularly review with Digital product owner system configurations and workflows to identify opportunities for improvement. Implement process enhancements to streamline HR processes and enhance system efficiency
- Maintain user access matrix up to date and conduct access audit
- Manage and coordinate system upgrades, including planning, testing, and deployment. Ensure compatibility with business processes and minimal disruption to HR operations
- Provide ongoing user support for HR and other Workday users, resolving issues, answering questions, and enhancing user satisfaction
- Stay current with Workday updates and new features, proactively identify opportunities for system enhancements, and implement improvements to streamline HR processes
-
Transversal project
- Partner with Master Data Management, Finance, P&C and Digital to design end to end people data governance
- Partner with People Services, P&C and TA operational team to collect, analyze and improve Workday related pain point and area for improvement
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