Performance Analyst

STRATEGY PERFORMANCE ANALYST

Job Purpose

This is an exciting time to join Regus, our business is growing rapidly as we build our network and look for new opportunities to increase customer satisfaction and sales. Products and Services are at the heart of our business, ensuring that we give customers what they need, at the right price. We are by far the biggest company in the flexible working field so you will be joining a market leader where you can make a real contribution to our success. You will be responsible for:

• Analysing data to find meaningful patterns and trends that help us improve our offering to customers and our profitability.
• Monitoring the impact of new products and services and recommending modifications and changes as
• Deep dive into performance data to help us set the global standards for products and
• Analyse internal sales data and compare with the external market to recommend products and services strategy and decisions.
• Managing performance improvement
• Optimisation / automation of operational
  
  
  

SUCCESS MEASURES

• New customers
• Revenue from new customers
• Revenue from existing
  
  
  

Experience

• Impressive academic credentials - at least a 2:1 degree, from an established university, in a numerate, scientific or business discipline
• Previous experience in a commercial role since graduation in an environment such as external or internal consultancy, or a relevant operational area. Supervisory experience is a plus, but not
• A naturally analytical person with a proven ability to problem
• Excellent communication, influencing and stakeholder management skills, gained in a fast paced and challenging working environment.
• Experience of and ability to undertake projects from initial inception through to final
• Sound knowledge/experience of relevant IT tools, especially Excel, Access & SQL or other coding capability would be useful.
  
  
  

Personal Abilities

• Accurate - Ability to perform work accurately and
• Communication - Ability to communicate effectively with others using the spoken and written
• Problem solving - Ability to find a solution for or to deal proactively with work-related
• Working Under Pressure - Ability to complete assigned tasks under stressful
• Agile - Ability to deal with shifting priorities and issues inherent in a young
• Passionate - A desire and passion to beat the competition and
• Pragmatic - Ability to be hands-on as well as strategic and be a trouble-shooter when the business need deems it appropriate to do so
  
  
  

About The Company

IWG has been at the forefront of flexible working for more than 30 years. With over 3,500 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.

We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.

As the world’s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.

Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.

Carbon Neutral Workplaces

IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.

Leading Employer Award

IWG is proud to be the recipient of a Leading Employer Award in both 2022 and 2023. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.

Join us at https://careers.iwgplc.com/home