Principal Consultant Dynamics 365 CRM

ITKnocks


Date: 3 weeks ago
City: Karachi
Contract type: Full time
October 23, 2025 Karachi, Pakistan Full-time, Hybrid, On-Site

  • Experience: 8 - 10 Years
  • Qualifications: Bachelor's Degree
  • Skills: Dynamics 365 CE (Sales, Customer Service, Marketing), Power Platform (Power Apps, Power Automate, Power Pages), C# Plugins, JavaScript (CRM Customizations), Azure Logic Apps & Integrations, Dataverse
  • Category: Permanent
  • Job Timings: Monday to Friday, 6:00 AM – 3:00 PM PST

We are looking for an experienced Principal Consultant, Dynamics 365 CRM, to join our Karachi office. This role is ideal for someone who not only brings deep technical expertise across the Dynamics 365 CRM suite but also demonstrates strong leadership, client engagement, and mentoring capabilities.

What You’ll Do

  • Design and develop custom solutions using Dynamics 365 CE (Sales, Customer Service, Marketing) and the Power Platform (Model-Driven Apps, Canvas Apps, Power Pages, Power Automate).
  • Engage directly with clients and stakeholders to understand business needs, define technical approaches, and present solution recommendations.
  • Collaborate with onshore functional consultants to translate business requirements into scalable, high-quality technical solutions.
  • Lead and mentor technical teams, providing guidance, conducting code reviews, and ensuring adherence to delivery standards.
  • Customize CRM using JavaScript, C# Plugins, Workflows, Power Automate, and Web Resources.
  • Oversee data migration, integration setup (using APIs or middleware), and solution deployments.
  • Troubleshoot and resolve complex CRM and integration issues independently.
  • Ensure best practices in code quality, ALM, DevOps, and solution architecture.
  • Maintain high-quality delivery through structured reviews, documentation, and process adherence.
  • Contribute to internal knowledge sharing, capability building, and continuous improvement initiatives across the team.

What You Bring

  • 8–10+ years of hands-on experience with Dynamics 365 CRM / CE (Sales, Customer Service, or Marketing) and related technologies.
  • Proficiency in C# (Plugins), JavaScript, Power Automate, and Dataverse.
  • Experience with Azure Logic Apps, Custom APIs, and third-party integrations.
  • Strong working knowledge of the Power Platform, Power Apps, Power Automate, and Power Pages.
  • Proven experience in client engagement and stakeholder management, with the ability to define, scope, and deliver end-to-end CRM solutions.
  • Strong problem-solving, debugging, and analytical skills with a detail-oriented mindset.
  • Demonstrated experience in leading and mentoring technical teams (5–10 members) and managing complex multi-phase projects.
  • Excellent communication, presentation, and collaboration skills.
  • Experience working with clients in Australia / US / UK.
  • Microsoft certifications in Dynamics 365 and/or Power Platform are preferred.

Why Join ITKnocks?

  • Be part of a growing team that values innovation and professional development.
  • Work on international projects that transform businesses through Microsoft technologies.
  • Experience a collaborative and growth-oriented work environment.
  • Lead impactful projects and mentor a talented team of consultants.
  • Benefit from a hybrid work model that supports work-life balance.
  • Build a long-term career with training and development opportunities.

Perks & Benefits

  • We believe great work happens when people feel supported, valued, and balanced. Here’s what you can look forward to as part of our team:
  • Bi-Annual Increments
  • Medical Coverage (IPD & OPD)
  • Referral Bonus
  • Paid Certifications
  • Perfect Work-Life Balance
    • Work Timings: Monday to Friday, 6:00 AM – 3:00 PM (PKT) (An early start means you’ll have the rest of the afternoon and evening free, perfect for avoiding peak traffic, spending more time with family, or enjoying your social life.)
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Please send your resume to [email protected]

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