Product Analyst

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role. 

About TCP (TimeClock Plus)

For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook. 

As a Product Analyst, you will: 

• Conduct in-depth analysis and reporting on market data and trends to support the development of effective product strategies;
• Collaborate closely with Product Managers to identify key research areas and gather insights that inform product development decisions.
• Engage with cross-functional teams such as Sales and Support to gather valuable insights that contribute to product enhancements and drive valuable business outcomes;
• Facilitate customer interviews to uncover crucial information that guides product direction and ensures alignment with customer needs;
• Monitor and report on key product performance indicators (e.g., win/loss ratios, churn rates) and drill-down to derive actionable insights;
• Track and analyze post-launch product KPIs to evaluate the effectiveness of go-to-market plans and assess product-market fit;
• Managing the tools and resources utilized by the product team to streamline processes and optimize workflow.
  
  

You are a strong fit for this role if you have: 

• 2+ years of experience in product analysis, business analysis, or related role
• Bachelor's degree in Computer Science, Engineering, Business Administration, or related fields
• Proficiency in data analysis tools and techniques, including Excel, SQL, and data visualization tools
• Strong analytical skills with the ability to translate complex data into actionable insights and recommendations
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
• Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines
• Effective at developing relationships with cross-functional team members at all levels. Work through complex problems that impact multiple teams
• Experience in the technology industry or B2B SaaS environment is a plus.
  
  

Benefits

• Competitive salary
• PTO and Sick leaves
• In-Patient Health insurance
• Provident fund and EOBI
• The work/life set up you need to be successful.
• A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results
• The chance to make a genuine impact on the company’s growth
• Plenty of challenging work and the opportunity to stretch yourself
• The opportunity to work with amazing talent in a fast-growing company that really values their team
  
  

TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.