Retail Outlet Supervisor

(2400DBS)

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR RESPONSIBILITIES

Operations Management:

• Supervise the day-to-day activities of the outlet, ensuring smooth operations and adherence to company policies.
• Ensure compliance with safety, security, and regulatory requirements.

Customer Service Excellence:

• Address customer complaints, and service-related issues promptly and professionally.

Team Leadership:

• Manage, train, and develop outlet staff to deliver exceptional service and operational excellence.
• Create staff schedules, monitor attendance, and manage performance.
• Foster a positive and collaborative work environment.

Sales and Revenue:

• Track and report on key performance indicators (KPIs) and outlet performance metrics.

YOUR PROFILE

• Bachelor’s degree in logistics, supply chain management, or a related field.
• 3-5 years of experience in retail logistics operations, preferably in a supervisory role.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Proficiency in logistics systems, inventory management, and basic accounting.
• Ability to multitask and meet deadlines in a fast-paced environment.

OUR OFFER

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

Posting Legal Entity DHL Pakistan (Private) Limited