SaaS Coordinator
Gigalabs (Pvt) Ltd.
Date: 1 week ago
City: Lahore
Contract type: Full time
Job Brief:Emplacement Type: Full Time, Onsite
Timings: 12PM-9PM
Responsibilities:
Serve as the primary point of contact for clients, ensuring timely and effective communication.
Conduct regular follow-ups with clients to ensure satisfaction, resolve issues, and promote engagement.
Maintain and update client records, ensuring all interactions are logged in the CRM system.
Collaborate with internal teams, including sales, customer support, and technical teams, to address client needs.
Provide reports and feedback on client satisfaction, common issues, and potential improvements.
Requirements:
Bachelor's degree in Business, Communications, IT, or a related field.
1-2 years of experience in client coordination, customer service, or SaaS-related roles.
Strong communication and interpersonal skills with a client-centric approach.
Proficiency in CRM software and other customer support tools.
Ability to multitask, prioritize tasks, and manage time effectively.
Basic understanding of SaaS products
Timings: 12PM-9PM
Responsibilities:
Serve as the primary point of contact for clients, ensuring timely and effective communication.
Conduct regular follow-ups with clients to ensure satisfaction, resolve issues, and promote engagement.
Maintain and update client records, ensuring all interactions are logged in the CRM system.
Collaborate with internal teams, including sales, customer support, and technical teams, to address client needs.
Provide reports and feedback on client satisfaction, common issues, and potential improvements.
Requirements:
Bachelor's degree in Business, Communications, IT, or a related field.
1-2 years of experience in client coordination, customer service, or SaaS-related roles.
Strong communication and interpersonal skills with a client-centric approach.
Proficiency in CRM software and other customer support tools.
Ability to multitask, prioritize tasks, and manage time effectively.
Basic understanding of SaaS products
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Admin & Procurement Executive
Bureau Veritas Consumer Products Services,
Lahore
3 days ago
Role DescriptionThis is a full-time, on-site role for an Admin & Procurement Executive at Bureau Veritas Group in Lahore. The Administrative Executive will be responsible for general administration tasks, communication with internal and external stakeholders, providing administrative assistance, ensuring excellent customer service, and utilizing strong organization skills in day-to-day operations.Responsibilities Admin Duties: Manage office supplies stock and place orders. Prepare...
Local SEO Specialist (GMB & Trustpilot Focus)
EgeneusCo,
Lahore
3 days ago
Position: Local SEO Specialist (GMB & Trustpilot Expert)Location: Halli Road, Gulberg 3 near liberty chonk, Lahore , PakistanType: Full-Time / ContractSalary: Competitive (Based on Experience)Job Description:We are looking for a skilled Local SEO Specialist with hands-on experience in managing and optimizing Google My Business (GMB) and Trustpilot profiles. The ideal candidate will have a deep understanding of local search rankings,...
Technical Content Writer
Software Finder Careers,
Lahore
4 days ago
Job Summary:As a Technical Content Writer at Software Finder, you will be responsible for creating high-quality, clear, and informative technical content. Your work will contribute to helping businesses make informed decisions on the right software for their needs. You'll produce a wide variety of technical content including articles, blog posts, user guides, and detailed documentation, working closely with subject matter experts to...
