Sales and Support VA
TalentPop App
Date: 9 hours ago
City: Lahore
Contract type: Full time
Remote
We're Hiring: Sales and Support Virtual Assistant (VA)
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
Key Responsibilities
When asked for the position title, select or write Brand Concierge.
Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
Key Responsibilities
- Provide real-time support to customers via live chat, email, SMS, and phone
- Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
- Manage order inquiries, including shipping, tracking, returns, and refunds
- Update CRM tools and track customer interactions accurately
- Represent each e-commerce brand in a way that reflects their tone and values
- Share customer feedback and insights to improve sales processes
- Collaborate with internal teams to meet performance and service goals
- Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
- Excellent written and verbal communication skills in English
- Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
- Ability to work independently in a remote, fast-paced environment
- Detail-oriented, proactive, and results-driven
- A personal PC or laptop with an i5 processor or higher.
- A stable internet connection with a minimum of 15 Mbps upload and download speeds.
- A quiet, professional workspace for calls.
- Performance-based raises and commission opportunities
- Paid time off
- Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
- Recognition bonuses for outstanding performance
- 100% remote setup with a supportive, collaborative team environment
- Career development opportunities
When asked for the position title, select or write Brand Concierge.
Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Admin Coordinator (Lahore)
CBRE Asia Pacific,
Lahore
7 hours ago
About the Role:The main responsibility will be to manage the over all Hard and Soft Services within the client premises that include the external vendor management, internal team management, H&S Management, Financial management and most importantly the client stakeholder's management as per the CBRE Standard Operating Procedures. What You Will Do: Make sure the building hard services are managed as...
Graphic Designer
Al Rehman Developers,
Lahore
1 day ago
Graphics DesignerWe are a dynamic and innovative company specializing in real estate and property services. With a commitment to excellence and a passion to deliver top-notch solutions to our clients, we are looking to expand our team with a talented Graphic Designer who shares our vision and passion.Required SkillsAdobe Premiere ProAdobe PhotoshopAdobe IllustratorCorel DrawQualificationsMinimum 2 years of relevant professional experience.Bachelor...
SMB Account Manager
TCP Software,
Lahore
5 days ago
TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role. About TCP (TimeClock Plus)For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology...
