Sales and Support VA
TalentPop App
Date: 12 hours ago
City: Faisalabad
Contract type: Full time
Remote

We're Hiring: Sales and Support Virtual Assistant (VA)
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
Key Responsibilities
When asked for the position title, select or write Brand Concierge.
Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
Key Responsibilities
- Provide real-time support to customers via live chat, email, SMS, and phone
- Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
- Manage order inquiries, including shipping, tracking, returns, and refunds
- Update CRM tools and track customer interactions accurately
- Represent each e-commerce brand in a way that reflects their tone and values
- Share customer feedback and insights to improve sales processes
- Collaborate with internal teams to meet performance and service goals
- Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
- Excellent written and verbal communication skills in English
- Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
- Ability to work independently in a remote, fast-paced environment
- Detail-oriented, proactive, and results-driven
- A personal PC or laptop with an i5 processor or higher.
- A stable internet connection with a minimum of 15 Mbps upload and download speeds.
- A quiet, professional workspace for calls.
- Performance-based raises and commission opportunities
- Paid time off
- Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
- Recognition bonuses for outstanding performance
- 100% remote setup with a supportive, collaborative team environment
- Career development opportunities
When asked for the position title, select or write Brand Concierge.
Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Lead Shift Operations
National Foods Limited,
Faisalabad
1 week ago
At National Foods Limited, we are on a journey of growth and on building our most valuable assets which include our brands, financial strength, global presence, and our unbridled commitment to becoming a truly sustainable and a renowned company in the world. Job Purpose:To oversee production operations during the day shift by meeting quality and productivity parameters by supervising direct...

Executive Virtual Assistant
TalentPop App,
Faisalabad
1 week ago
TalentPop A Partner in Executive SuccessYour mission is simple seamless support for our leadersTalentPop is a fast-growing e-commerce enabler focused on helping businesses succeed. We need a dynamic Executive Virtual Assistant to provide high-level remote support to our executives. This role is ideal for an organized self-starter who thrives in a virtual environment.What You Will DoYou are the remote anchor...

Health and Safety Engineer
Coca-Cola CCI,
Faisalabad
4 weeks ago
Health and Safety Engineer, Faisalabad, PakistanJoin us to take your career journey to the next level!#ProudlyCCI Job IdentificationWe are looking for a Health and Safety Engineer to be part of our Supply Chain Team in Faisalabad.What We ExpectDevelop the plan for factory HSE management system. Making sure that all essential HSE management Systems are implemented as per CCI & TCCC...
