Sales & Customer Service Representative

PromoGeneration


Date: 23 hours ago
City: Lahore
Contract type: Full time
Remote
We are on the look out for a Sales & Customer Service Representative (Virtual Assistant) who can confidently handle sales and support calls for a growing 'Car Detailing Business' in San Diego. If you're a strong communicator with a knack for customer service, basic car knowledge, and CRM experience ,this one is for you!

What You Will Do:

  • Answer inbound customer inquiries via calls and text messages
  • Provide accurate service details, quotes, and assist with appointment bookings
  • Understand vehicle types to determine pricing based on car size
  • Use CRM tools to log, track, and manage leads and customer interactions
  • Follow up with customers post-service to collect feedback and ensure satisfaction
  • Represent the brand professionally and reliably during all customer interactions


What Were Looking For:

  • Proven experience in customer service and/or phone-based sales
  • Fluent in English with excellent verbal and written communication skills
  • Basic understanding of car types (sedans, SUVs, trucks, etc.) and how they impact pricing
  • Familiarity with CRM systems (e.g., HubSpot, Zoho, Salesforce, or similar)
  • Highly dependable and responsive
  • Able to multitask and handle multiple inquiries with a positive, problem-solving attitude


Working Hours:

Part-time |12:00 a.m. 5:00 a.m. (San Diego time) |Monday- Friday

Salary Range: PKR 50,000 - 70,000/month

Apply now and let's get rolling!

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