Sales Development Representative (Software Sales)

Hazen Technologies Inc


Date: 12 hours ago
City: Lahore
Contract type: Full time
Job Location: Gulberg, Lahore, Pakistan (Onsite)

Work Conditions: Full-time | 06:00 PM 03:00 AM PKT

Reporting to: Head of Growth USA.

Key Responsibilities of BD / Sales Executive:

Role Overview:

As a Sales Development Representative (SDR), you will be the first point of contact for potential clients, playing a critical role in driving sales growth by generating and qualifying leads. Focused on the U.S. market, this role demands exceptional communication skills, persistence, and a results-driven mindset.

Key Responsibilities:

  • Identify and pursue new business opportunities to grow the company's specialized servies particularly IT and software solutions.
  • Conduct market research to identify potential clients and understand their needs and requirements.
  • Lead Generation: Conduct proactive outreach via calls, emails, and social media to identify and engage potential clients. (SQL & MQL)
  • Lead Qualification: Oversee advanced prospect research to ensure high-quality targeting and alignment with business priorities. Utilize criteria such as BANT (Budget, Authority, Need, Timeline) to qualify leads and transfer them to top Sales management.
  • Appointment Setting: Schedule meetings, product demos, or calls with qualified prospects.
  • Market Research: Identify and research key decision-makers within target industries to enhance prospecting efforts.
  • CRM Management: Maintain accurate and up-to-date lead records in CRM systems such as Salesforce or Dynamics 365.
  • Performance Metrics: Consistently meet or exceed KPIs, including outreach activities and meetings booked.
  • Industry Knowledge: Stay informed about the company's offerings, the U.S. market, and emerging trends in the industry.


Requirements:

  • Undergraduate/Postgraduate in Business, Marketing, IT or a related field.
  • 2+ years of relevant sales experience in IT/Software Development and or BPO industry targeting the US/European market.
  • Good expertise in prospecting, cold calling, setting appointments with potential clients, demand lead generation, lead generation, lead qualification and Business development.
  • Strong abilities to understand the market dynamics of outsourcing services, and client needs.
  • Analytical mindset with proficiency in data-driven decision-making and market analysis.
  • Exceptional communication and negotiation skills, with the ability to engage and influence clients and stakeholders at all levels.
  • Excellent skills required in articulating the results and sales performance.
  • Proven ability to meet or exceed sales-related KPIs (mentioned below) in a fast-paced environment.
  • Experience with CRM tools and sales processes is an advantage. (Salesforce, Hubsoft & Microsoft Dynamics)
  • Leadership / Personal Competencies: Excellent skills in presentation, interpersonal, Critical thinking, Problem-solving and attention to detail, Result-Orientation, Resilience & Persistence, Initiative Taking.

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