Sales & Support VA
TalentPop App
Date: 4 days ago
City: Remote
Contract type: Full time
Remote
We're Hiring: Sales and Support Virtual Assistant (VA)
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
Key Responsibilities
When asked for the position title, select or write Brand Concierge.
Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
Key Responsibilities
- Provide real-time support to customers via live chat, email, SMS, and phone
- Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
- Manage order inquiries, including shipping, tracking, returns, and refunds
- Update CRM tools and track customer interactions accurately
- Represent each e-commerce brand in a way that reflects their tone and values
- Share customer feedback and insights to improve sales processes
- Collaborate with internal teams to meet performance and service goals
- Minimum of 1 year experience in sales, customer support, or virtual assistant roles
- Excellent written and verbal communication skills in English
- Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
- Ability to work independently in a remote, fast-paced environment
- Detail-oriented, proactive, and results-driven
- Performance-based raises and commission opportunities
- Paid time off
- Health stipend or HMO coverage (location-dependent)
- Recognition bonuses for outstanding performance
- 100% remote setup with a supportive, collaborative team environment
- Career development opportunities
When asked for the position title, select or write Brand Concierge.
Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
AI Controls Manager, IgniteTech (Remote) - $100,000/year USD
Trilogy,
Remote
5 days ago
Ready to revolutionize enterprise compliance through the power of AI? We're seeking a visionary AI Controls Manager who can transform traditional compliance processes into an intelligent, automated powerhouse.At IgniteTech, we're pioneering the future of compliance with our groundbreaking AI-first certification engine. Imagine a system where AI handles the heavy lifting of compliance documentation, while you focus on the strategic decisions...
Manager Administration
Info Resume Edge - GCC,
Remote
1 week ago
The Manager - Administration is responsible for overseeing the daily operations and administrative functions of the organization. This includes facilities management, vendor coordination, event planning, office maintenance, and ensuring compliance with company policies and regulatory requirements. The role demands exceptional organizational, communication, and leadership skills to maintain smooth administrative operations.Key Responsibilities:Office Management:Oversee day-to-day office operations, including maintenance, cleanliness, and security.Ensure...
ITSM Jira Administrator
ITC Worldwide,
Remote
2 weeks ago
Position SummaryITSM Jira AdministratorThe IT Service Manager communicates and implements standard ITSM processes including incident, change, and problem management. S/he brings ITIL principles, theories, and concepts related to requirements, data, usability, and process analysis for incident and change management, CMDB, asset, software licensing, and contract management.This position requires a strong understanding of cybersecurity principles, risk management, and compliance frameworks.You will...
