Sales & Support VA
TalentPop App
Date: 2 weeks ago
City: Rawalpindi
Contract type: Full time
Remote
We're Hiring: Sales and Support Virtual Assistant (VA)
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
Key Responsibilities
When asked for the position title, select or write Brand Concierge.
Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
Key Responsibilities
- Provide real-time support to customers via live chat, email, SMS, and phone
- Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
- Manage order inquiries, including shipping, tracking, returns, and refunds
- Update CRM tools and track customer interactions accurately
- Represent each e-commerce brand in a way that reflects their tone and values
- Share customer feedback and insights to improve sales processes
- Collaborate with internal teams to meet performance and service goals
- Minimum of 1 year experience in sales, customer support, or virtual assistant roles
- Excellent written and verbal communication skills in English
- Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
- Ability to work independently in a remote, fast-paced environment
- Detail-oriented, proactive, and results-driven
- Performance-based raises and commission opportunities
- Paid time off
- Health stipend or HMO coverage (location-dependent)
- Recognition bonuses for outstanding performance
- 100% remote setup with a supportive, collaborative team environment
- Career development opportunities
When asked for the position title, select or write Brand Concierge.
Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Shopify/ E-Commerce Assistant
TalentPop App,
Rawalpindi
1 week ago
Join TalentPop App as a Shopify / E-Commerce Assistant (Remote)Are you someone who thrives in the world of e-commerce and enjoys keeping operations smooth and organized? TalentPop App is on the lookout for a detail-oriented and driven individual to support our Shopify storefront. From keeping product listings polished to ensuring inventory flows without a hitch, you'll play a key role...
Laravel Developer
Reach First,
Rawalpindi
2 weeks ago
Position Title: Laravel DeveloperJob Timings: 09:00 AM to 05:00 PMReporting to: IT DirectorDepartment: MarketingLocation: Bahria Town Phase 4 RawalpindiAbout Us:Reach First is a Canadian company that provides software development, digital marketing, and custom solutions services to our clients. We also build and operate multiple business units within various industries. Performance is at the core of everything we do. We go...
Remote Operations Specialist
TalentPop App,
Rawalpindi
2 weeks ago
Streamline Processes, Drive Impact – Join us as an Automations and Operations Specialist!Are you passionate about creating efficiency through automation? We are looking for a talented HubSpot/Zapier Automations and Process Specialist to join our dynamic remote team. If you're ready to elevate your career and make a meaningful difference, this is your chance!What You’ll DoAnalyze Recruitment, Sales, and Customer Success...