Sales & Support VA
TalentPop App
Date: 21 hours ago
City: Remote
Contract type: Full time
Remote
We're Hiring: Sales and Support Virtual Assistant (VA)
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
To ensure your application is reviewed by the **Recruitment Team**, you must follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
To ensure your application is reviewed by the **Recruitment Team**, you must follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
- When selecting the position during your application, please choose “Brand Concierge” from the list of available roles.
- In the application form, you’ll be asked for an application code – please enter SSVA in that field.
- Provide real-time support to customers via live chat, email, SMS, and phone
- Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
- Manage order inquiries, including shipping, tracking, returns, and refunds
- Update CRM tools and track customer interactions accurately
- Represent each e-commerce brand in a way that reflects their tone and values
- Share customer feedback and insights to improve sales processes
- Collaborate with internal teams to meet performance and service goals
- Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
- Excellent written and verbal communication skills in English
- Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
- Ability to work independently in a remote, fast-paced environment
- Detail-oriented, proactive, and results-driven
- A personal PC or laptop with an i5 processor or higher.
- A stable internet connection with a minimum of 15 Mbps upload and download speeds.
- A quiet, professional workspace for calls.
- Performance-based raises and commission opportunities
- Paid time off
- Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
- Recognition bonuses for outstanding performance
- 100% remote setup with a supportive, collaborative team environment
- Career development opportunities
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior C++ Engineer
SME Careers,
Remote
2 weeks ago
As a Senior C++ Engineer, you will work remotely on an hourly paid basis to review AI-generated C++ code, systems designs, and technical explanations, as well as generate high-quality reference implementations and step-by-step reasoning for complex engineering problems. You will assess solutions for accuracy, clarity, safety, and adherence to the prompt; identify errors in logic, memory handling, concurrency, or performance;...
Senior Applied AI Engineer, LearnWith.AI (Remote) - $200,000/year USD
Crossover,
Remote
2 weeks ago
The EdTech industry confronts a critical obstacle: creating educational content that simultaneously engages students and addresses their individual learning requirements. Given the saturation of generic, ineffective learning platforms, differentiation has become essential. Evidence shows that educational materials failing to resonate with students or accommodate their distinct learning preferences result in substantial engagement decline, producing gaps in meaningful learning outcomes. This...
E-commerce Sales & Customer Service Representative
TalentPop App,
Remote
2 weeks ago
E-commerce Sales & Customer Service Representative | Remote (Brand Concierge)At TalentPop App, we are dedicated to helping high-growth e-commerce brands turn exceptional customer support into a powerful revenue engine. We firmly believe that superior service is the ultimate sales strategy.We are looking for a results-driven E-commerce Sales & Customer Service Representative. This vital hybrid role focuses on providing world-class support...