Salesforce Administraton - Remote
Freelancerprox
Date: 2 days ago
City: Remote
Contract type: Full time
Remote
Report to the Associate director Salesforce Platform lead and support all technical activities related to Onboarding and Re-training of Collins Users. For C&AM this includes approximately 300 employees, and 15 teams.
- Showcase salesforce functionality across C&AM as part of on-boarding.
- Evaluate all 15 C&AM and Collins Aerospace Teams for both Sales and Service to determine what Salesforce functionalities meet business needs and how they can be deployed.
- Coordinate with Salesforce Platform lead to execute change management plan for C&AM.
- Create initial dashboards for 15- 25 teams in C&AM and Collins to drive their new process. Training their superusers on how to maintain them.
- Load all 200-300 employees user ids into account teams. Develop process and system to update information on a regular cadence.
- Work as the main technical point of contact for all technical requests related to strategic plans.
- Develop dashboard and reports for 15-25 teams to drive data accuracy activities across C&AM and Collins and other SBUs.
- Create and manage utilization dashboard by C&AM organization based on Salesforce industry metrics. Revise user account data to run reports by core group.
- Submit Azure stories to C360 product owner and Digital Technology as bugs are identified and changes needed for C&AM teams to adopt Salesforce.
- Stage data and manage mass load of archive data from spreadsheet/documents into Salesforce, including but not limited to platform data, customer contacts, customer documents, customer events, customer data, etc. for 15-25 C&AM Teams. (Minimum 20 hours per week)
- Clean up account structure and subsequence data for top 30 OE and Aftermarket customers. (Minimum 20 hours per week)
- 5+ years experience as a Salesforce Administrator. Deep understanding of Salesforce functionality and limitations.
- Advanced experience in CRMA analytics and dashboard development.
- Advanced understanding of Tableau reporting
- Advanced experience in archive Salesforce data loading and data clean-up.
- Experience in in training and on-boarding new users and super user in Salesforce.
- Experience in Microsoft 365 products including Sharepoint
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