Salesforce Cloud Architect (Loyalty Management)

Looking for an experienced Salesforce Loyalty Management Cloud Architect to design and implement large-scale, end-to-end loyalty solutions within the Salesforce ecosystem. You’ll play a key role in creating seamless customer experiences by integrating Loyalty Management Cloud with Salesforce Marketing Cloud, Data Cloud, and external business systems.

• Design and deliver scalable loyalty program architectures aligned with business goals and customer engagement strategies.
• Translate loyalty models, member journeys, and reward structures into technical Salesforce solutions.
• Develop integration strategies across Salesforce Clouds (Loyalty, Marketing, Data) and external systems (CRM, ERP, POS, Analytics).
• Establish and enforce architecture standards, governance, and best practices.
• Provide technical leadership to development teams, overseeing solution design, build, and deployment.
• Conduct code and design reviews, ensuring quality, scalability, and performance.
• Stay updated on Salesforce product innovations and recommend adoption strategies.

• Bachelor’s or Master’s in Computer Science, Software Engineering,
• 8+ years in Salesforce solution delivery, with 3+ years in architecture or technical leadership.
• Strong knowledge of Loyalty Management data models, reward rules, and member lifecycle design.
• Expertise in Salesforce architecture, APIs (REST/SOAP), and integration frameworks.
• Experience integrating Loyalty with Marketing Cloud and Data Cloud for personalized engagement.
• Ability to design high-performing, secure, and scalable multi-cloud solutions.