Scrum Master

About Contour Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! Job Description:
The Division:
Since 2011, 97 Display, a division of Jonas Software, has been relentless in generating leads for local businesses, so they can connect with those who need them most. As a marketing software company our focus is on lead generation through building and maintaining websites for fitness, martial arts and other small businesses. Our mission is to empower our clients to more effectively impact their communities through growth and proven marketing techniques. Headquartered in Winston-Salem, NC, we are a rapidly growing, SaaS, technology-driven company with unlimited potential.
We like operating at full throttle in a collaborative group of startup veterans and novices who debate the right way to do things and are empowered to take smart risks, find brilliant solutions, and build things that better the well-being of our customers and theirs. We’re doing our best work ever, learning from our mistakes, improving on our successes, and finding abilities we didn’t know we had for using sophisticated logic and business intelligence to make bedrock business principles accessible and intuitive to small and enterprise businesses alike.

The Position
We are seeking an experienced Scrum Master to join our development team. The Scrum Master will be responsible for facilitating the Scrum process and ensuring that the development team is able to work effectively and efficiently. The Scrum Master will provide coaching and guidance to the team to help them improve their skills and deliver high-quality results.
The selected individual will work in the Contour Software Lahore office, working as part of the resource-center team, as an extension of the onshore R&D team.

Responsibilities

• Organize and facilitate agile activities and ceremonies including daily stand-up meetings, iteration reviews, retrospectives, iteration and release planning, and product backlog refinement sessions.
• Collaborate closely with the product owner to manage the backlog.
• Effectively manage user story estimation and forecasting.
• Proactively identify and resolve impediments to team progress.
• Represent the team at broader planning and coordination sessions (e.g., Scrum of Scrums).
• Support the team in using agile planning and development tools such as Azure DevOps.
• Experiment with new practices and frameworks to improve team outcomes.
• Contribute to the advancement and improvement of agile practices within the organization.
• Communicate with leaders across the organization to ensure transparency into delivery progress, challenges, and risks.

Qualifications & Skills
As a Scrum Master, you are a servant-leader responsible for facilitating the Scrum process for your development team. You are a coach, facilitator, and leader who helps the team follow Scrum values, practices, and rules. You are knowledgeable about Scrum and Agile principles and have experience with a variety of techniques and tools that can help the team be more effective. You also serve as a buffer between the team and external influences, protecting the team from distractions and interruptions. You are able to foster a collaborative and transparent culture within the team, and you continuously work to improve the team's process and effectiveness.

• Bachelor's degree in engineering, computer science, or a related field.
• 3+ years of experience with agile development.
• Experience using agile delivery tools for managing progress and for reporting and analytics.
• CSM or other relevant certification.
• Deep knowledge of Agile delivery methodologies including SCRUM and Scaled Agile (SAFe).
• Experience working with Scrum tools and technologies.
• 3+ years of experience managing multiple Scrum teams.

How you’ll do it

• Facilitate Scrum process for development team
• Serve as coach and mentor for team
• Protect team from distractions and interruptions
• Foster collaborative culture within team
• Facilitate decision-making and conflict resolution

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.