Senior Customer Service Executive
Esire
Date: 17 hours ago
City: Karachi
Contract type: Full time

Job Summary: We are looking for a Customer Service Executive with superior communication skills and a great work ethic to join our team.
Key Responsibilities:
2+ year of relevant experience.
Skills Required:
Should have good communication & English writing skills.
Key Responsibilities:
- Manage customer inquiries received via email with professionalism and a prompt response time.
- Address and resolve customer concerns regarding products and services.
- Handle dispute resolution, including payment issues and negative feedback through email responses.
- Maintain a positive brand image by delivering clear, courteous, and solution-oriented email interactions.
- Conduct daily audits of assigned tasks to ensure accuracy and process compliance.
- Stay updated on company policies and products to provide accurate information.
- Manage all assigned tasks, ensuring workflow efficiency and timely email resolution.
- Coordinate with internal teams to escalate and resolve complex email inquiries efficiently.
2+ year of relevant experience.
Skills Required:
Should have good communication & English writing skills.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Customer Support Agent
Flipdish,
Karachi
2 days ago
At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.Everything we do is designed to make running a...

Mathematics Teacher
Pakistan STEM School,
Karachi
4 days ago
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Mathematics Teacher located in Karachi. The Mathematics Teacher will be responsible for developing lesson plans, delivering instructional activities, assessing student understanding of mathematical concepts, and providing guidance and support to students. The role involves creating an engaging classroom environment, managing classroom behavior,...

Engineering Manager
Dubizzle Labs,
Karachi
1 week ago
At Dubizzle Labs, we are looking to further expand our Pakistan engineering office of already 300+. We are most interested in bringing on board colleagues who love to learn, perform, and teach. We are building a high-quality engineering environment with a super focus on delivering value to customers. Your primary responsibility would be to build world-class suite products to support...
